Our energy charges list
There are times when you might be charged a one-off fee for extra work to be carried out - below are the details.
| Charge reference | Amount (£) | Reference to T&Cs |
|---|---|---|
| Fraudulent or erroneous payment made to account | Up to £25 per fraudulent or erroneous transaction, to cover the cost we’ve incurred in bank charges. | 8. Payments and charges – your payment method |
| Meter accuracy testing | Electricity (inc VAT) - £89.25 Gas (inc VAT) - £138.40 | 10. Payments and charges – additional charges |
| Changing the position of your meter | Elec Single Phase - £79.20 Elec Three Phase - £138 Gas - £124.80 Additional DNO/Gas Network charges may also apply on an individual basis | 10. Payments and charges – additional charges |
| Disconnection or reconnection of your supply | De-energise Elec - £42 Remove Elec - £68.25 Install Elec - £68.25 Remove Gas - £85.05 Install Gas - £92.40 Additional DNO/Gas Network charges may also apply on an individual basis | 10. Payments and charges – additional charges |
| Prepayment meters installed at your property under warrant | Minimum fee of £150 Site visit charge £36 (additional fees may apply depending on circumstances) | 11. Payments and charges – late payments |
| Suspension or permanent disconnection of the supply under warrant | Minimum fee of £370 (additional fees may apply depending on circumstances) | 11. Payments and charges – late payments |