Contact us
We're a chatty bunch here at Ovo and nothing makes us happier than helping our customers. We pride ourselves on doing a great job so if you have a query, don’t hesitate to get in touch.
You can contact us in a number of ways, but before you do, you may get a quick answer to your question by visiting our frequently asked questions page.
By phone
To speak to a member of our customer care team, which is based in the UK, call:
0800 5999 440
Our opening hours are 9.00am to 5.30pm Monday to Friday.
Online
Send us an email at hello@ovoenergy.com
By post
Send your letter to:
Ovo Energy
The Ovo Barn
College Farm Buildings
Tetbury Road
Cirencester
Gloucestershire
GL7 6PY
Visit us
Speak to us face to face by visiting us in the glorious Gloucestershire countryside at the above address.
Making a complaint
If you have a complaint we hope we’ll be able to resolve it for you over the phone or by email. But we understand that sometimes we may get things wrong. If you’re not completely satisfied with the service we’ve given you, click here to follow our complaints procedure.
Ovo Energy Ltd.
Registered in England and Wales No. 06890795 - VAT No. 97190838