Helpful stuff

Welcome to the Help Centre

From answers to questions like how we supply cheaper energy, right through to guides to get you going with your own meter readings, get the help you need, sharpish, here...

Get in touch

Can't find the answer you're looking for? Got a question about cheap gas and electricity? Need a hand to switch your account to our Green Energy Plan? Feeling confused about energy tariffs? Give us a ring on 0800 5999 440 or drop us a line to

Help for customers who need extra support

Not happy?

First things first, we’re sorry. We don't always get everything right first time, but we promise we'll do everything we can to sort any problem you contact us about – quickly and simply.

Customer service that doesn’t stop when you switch


We’re sociable sorts here at Ovo. We love hearing what you’ve been up to, how you’re getting on with our cheap energy and most of all, your clever ways of saving energy. Join the community to share stories, tips, suggestions and ideas, and get the internet’s finest energy-related goodness and fun stuff in return.

From the blog...

Latest Blog

View all Ovo blog posts

Ovo Social

Everything else

Ovo in the press

Our founder, Stephen Fitzpatrick, was so fed up dealing with large energy companies that he decided to start his own... and we’ve been hitting headlines ever since.

Our fuel mix

Ofgem asks that all energy suppliers disclose their fuel mix – here you can have a look at the mix of different fuels that make up our Cheaper, Better and Greener Energy Plans.

Independent generators

If you generate energy and want to find out about setting up a Power Purchase Agreement (PPA), this is the place to learn more.

Annual complaint reports

We’re proud of the job we’re doing when it comes to customer service. Have a look at our annual complaints reports, and see how we’re working to do better every year.

Get great value with great values.