1 Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply: ovoenergy.com/terms.
2 To earn our Self Service Reward, you’ll need to do just 3 simple things: Manage your account online instead of contacting us where possible (whether by phone, email or otherwise), except in the case of an emergency. This includes receiving all communications electronically; pay on time by direct debit and at least the recommended amount (or more) each month; provide meter readings online at least once every 3 months. If you satisfy all of these requirements in a calendar quarter, then we will credit your account with £7.50 per fuel for that quarter as a thank you. However, if you don’t receive the Self Service Reward one quarter, we will still apply the Self Service Reward to your bill the next time you have met the rules in a full calendar quarter. T&Cs apply. See them here. Please see section  for more details. Self Service Reward will be applied using OVO Energy's fair discretion, and can be changed or withdrawn at any time.
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