The Retail Market Review
"Over the summer, OVO has engaged with Ofgem to bring a number of elements of our business which were not compliant into line with new regulations that arose from Ofgem’s Retail Market Review. We have made these changes to ensure that we now comply with the rules. We fully support the overriding objective to deliver a fairer, more competitive energy market. While we and the regulator may sometimes hold different perspectives, we fully agree that all suppliers in the market must comply with regulation as it stands today. We are also committed to keep delivering the best service and prices for our customers. We will continue fighting for our customers' best interests and we believe the strongest position from which to do that is one of compliance."
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