Our awards

Hello, we're OVO - a million strong collective using energy to change the world.

We're using smart technology to build a green energy system of the future and – as these awards show – we’re putting members first while we do it.

We’re Company of the Decade 2020

It’s the UK’s most prestigious green business award. And we won thanks to our carbon-kicking efforts! To keep up up the good, we’re offering everyone who joins us all this green:

Cut your carbon footprint

With 100% renewable electricity on all our plans, as standard1

Tree-planting power

A carbon-busting tree planted for you every year2

Access our green upgrade

Fight carbon, plant more trees, and protect rainforests – with OVO Beyond4

company of the decade

Our wins from the 2020 Uswitch Energy Awards

2020 Uswitch Energy Awards

Best for people

uSwitch awards
top employer 2018
European customer service award
uSwitch award 2017
best company to work for 2017
charge winner 2016-2017
UK National Contact Centre award winner 2016
new thinking award 2016
winner in customer innovation 2016

Best for the planet

business Green leaders awards 2018
regen transformation energy
business Green technology awards 2017
British renewable energy awards winner 20189

Rated 4.3/5 on

TrustpilotSee all 52123 reviews
I'm staying with OVO

I'm very happy with the OVO website both for clarity and ease of use. I find the Green Energy tips useful. Pricing has been fair and competitive. No problems have been encountered for a considerable period of time . I would not contemplate changing providers.

Susan
December, 05
5 stars
I'm pleased I switched some years ago…

I'm pleased I switched some years ago and I'm fully satisfied with the service I have received.

Mr. Dennis Watson
December, 05
5 stars
I renewed with OVO Energy as I…

I renewed with OVO Energy as I appreciate the values of the company, the fact that it cares about the planet and plants trees each year on behalf of its customers. The staff I've spoken to over the years have always been helpful and friendly. If you are thinking of joining, I highly recommend OVO Energy. Thank you.

Angel
December, 05
5 stars
We are in strange times.

We are in strange times. I am putting my trust in OVO energy for a further two years because in the last few years they have served me very well.

Mr and Mrs Botterill
December, 05
5 stars
I have always found OVO to be a fair…

I have always found OVO to be a fair company, and I like their way they manage everything on line and are eco friendly. Their prices are also better than most of the companies I have compared them with.

Mrs Carole Pope
December, 04
5 stars
Satisfied customer

I realise that this is not a good time to be reviewing an energy company after the explosive prices that have hit our pockets recently! However, I've been with Ovo for a few years now and have found them to have really good customer service with very polite, helpful and friendly staff.

Jane Black
December, 04
5 stars
I think this is a very well run…

I think this is a very well run company. I was persuaded to install a smart meter for free, and now get a monthly report on usage, and submitting readings is no longer necessary. Also very good breakdown on what the energy is going on, and other useful information re the environment . For example if you run your appliances after 9pm, like dishwasher, the National Grid is off peak, and the energy used will be from renewables rather than fossil fuels. This company appears to be trying to continously improve,and communicates regularly, and has taken over other smaller companies who have not been able to weather the recent energy cost increases. If you manage your account online its painless to deal with.

Michael C
December, 04
5 stars
Needed to make a change on details rang…

Needed to make a change on details rang Customer Services the automated answering system just went round and round repeating what to do "press 1 for this and etc etc . I hung up and immediately Customer Services rang me back. We sorted the small problem I had swiftly and efficiently. Whenever I have had to contact Customer Services they are always helpful. Thank You.

Christopher
December, 04
5 stars
Just wanted a new fixed deal and yours…

Just wanted a new fixed deal and yours was competitive

Michael
December, 04
5 stars
Reliable company

You have been suppling power for all our needs at all times. Price is comparable as well.

Amir
December, 04
5 stars
Energy working.

When we moved to our current location we plumped for OVO as our energy supplier. We were looking for a company which would give us good quality service. OVO has been right on throughout the years we have been here and we are now three years plus users on their five percent deal on current credit balance. They keep close tabs on consumption and projected balance and have very recently added a new monthly payment to take account of upcoming increases due in April 2022. We use as little energy as possible. OVO are fine for us.

DickyT
December, 04
5 stars
Keeping abreast of OVO offers.

Keeping abreast of OVO offers. I never have any issues with the service from OVO.

M Lane
December, 04
5 stars
Great advice given.

Great advice given.

Customer
December, 04
5 stars
Best supplier in the Market

Best supplier in the Market

MR R FALCON
December, 04
5 stars
Happy with Ovo

Good communication-very easy installation of new Smart meter and UK call centre if needed. Easy to keep track of bills and account online.

Michele
December, 04
5 stars
We have always found OVO reliable and…

We have always found OVO reliable and easy to deal with. The system of yours is easy to negotiate with sending meter readings etc. Your staff are always very polite and helpful.

Kathleen
December, 04
5 stars
Feels safe

We joined OVO several years ago. Their website was clear and user friendly compared to some other power companies. I like the fact that they pay interest on your money, more perhaps in the summer when you may have cash in hand. Fixed plans and green options are available. We are staying!

Caravan toilet man
December, 04
5 stars
the young man who dealt with me was so…

the young man who dealt with me was so nice and welcoming and efficient he dealt with me quick and so easy its nice ovo have people working for them like him

Lynne Fisher
December, 04
5 stars
The engineer who installed my smart…

The engineer who installed my smart meter was very pleasant and tidy with everything he did, putting back in place the items he had to move.Thank you.

Sheila
December, 03
5 stars
Very happy with Ovo Energy

I have been with Ovo Energy for many years and I have always found them very easy to deal with. Whenever I have had a query I have always managed to speak with a human being and any issues I have had have always been dealt with quickly.

SUZANNE F
December, 03
5 stars

Terms & Conditions

1 100% of the renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work.

2 Each year, OVO plants 1 tree for every member in partnership with the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change.

4 By providing 100% carbon neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your energy, OVO Beyond reduces your yearly carbon emissions from the energy used in your home to net zero. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN-led REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold Standard. See here for more information on how we restore nature and protect rainforests with our offsetting programmes. 

OVO plants 5 trees for every OVO Beyond member through our award-winning I Dig Trees programme with The Conservation Volunteers. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees.