Our awards

Hello, we're OVO - a million strong collective using energy to change the world.

We're using smart technology to build a green energy system of the future and – as these awards show – we’re putting members first while we do it.

We’re Company of the Decade 2020

It’s the UK’s most prestigious green business award. And we won thanks to our carbon-kicking efforts! To keep up up the good, we’re offering everyone who joins us all this green:

Cut your carbon footprint

With 100% renewable electricity on all our plans, as standard1

Tree-planting power

A carbon-busting tree planted for you every year2

Earn 3-5% Interest Rewards

When your account is in credit, with the Uswitch 2020 Best Rewards winner3

Access our green upgrade

Fight carbon, plant more trees, and protect rainforests – with OVO Beyond4

company of the decade

Our wins from the 2020 Uswitch Energy Awards

2020 Uswitch Energy Awards

Best for people

uSwitch awards
top employer 2018
European customer service award
uSwitch award 2017
best company to work for 2017
charge winner 2016-2017
UK National Contact Centre award winner 2016
new thinking award 2016
winner in customer innovation 2016

Best for the planet

business Green leaders awards 2018
regen transformation energy
business Green technology awards 2017
British renewable energy awards winner 20189

Rated 4.3/5 on

TrustpilotSee all 47730 reviews
All good very happy

Really good no issues green energy and plenty of data. Just need a super cheap nighttime octopus tariff for when I get a Tesla one day…

Mr Ashworth
August, 04
5 stars
I've been with ovo for a few years now…

I've been with ovo for a few years now I've found my account and their web site informative and clear of cost and outgoings and I like the idea of planting trees and going green and a substantive future for the planet

Neil
August, 04
5 stars
Excellent service

Excellent service. Bills clearly laid out, competitive prices and great customer service.

Deborah Dean
August, 04
5 stars
After feeling let down with the price…

After feeling let down with the price increase even though I was in credit I spoke to a really helpful man who sorted it all out and as a long time customer he put me on a plan I was happier with I really believe OVO should look after it’s loyal customers as I nearly left so Thanku to ur customer service

Vicki
August, 04
5 stars
Always had a wonderful service with Ovo…

Always had a wonderful service with Ovo updated monthly with statements and our payment plan so manageable

A Clarke
August, 04
5 stars
Right price for the right service.

Right price for the right service.

Alita McLatchie
August, 04
5 stars
Reliable App

Reliable App, good price and the customer service has always been good.

Susan
August, 04
5 stars
Extremely happy with OVO great service…Best Privider

Extremely happy with OVO great service and competitive prices and five stars for customer service

Peter Amor
August, 04
5 stars
I Consistently good

I have been with OVO for several years now and never had a problem with the service although always slightly more expensive than their competitors.

Mr Brian Marks
August, 04
5 stars
Well done ovo

Love the idea of renewable energy and Ovo have also planted many trees as well. So for me, they are a great company, also had a smart meter fitted for gas & electric and its good to see how much money it costs on a daily basis.

Robert Jeary
August, 04
5 stars
Efficient and friendly with great…

Efficient and friendly with great prices. What more could you ask for

pauline_chappell
August, 04
5 stars
OVO WINS AGAIN

I have continued using OVO for another year because they are pleasant, intelligent and polite people to deal with.

Edy
August, 04
5 stars
My query was answered quickly and to my…

My query was answered quickly and to my satisfaction.Well done

John
August, 04
5 stars
Have always found OVO easy to deal with…

Have always found OVO easy to deal with and their website likewise is easy to use. Not sure about the smart meter info screen which seems to prefer the Welsh language!

William Robert McCutcheon
August, 04
5 stars
Easy to use App

Easy to use App, monthly reminder for meter readings. Competitive prices.

Sheila North
August, 04
5 stars
Very happy with ovo

Very happy with ovo , not had any issues. Bills seem cheaper than my previous supplier

Mrs rosemary Varney
August, 04
5 stars
Fast and speedy sign up with someone…

Fast and speedy sign up with someone that actually understands English which is a bonus.

Olias2k9
August, 04
5 stars
Excellent Customer Service

I spoke to Andy about the renewal of my 2 year fix plan.He was very helpful and explained what I need to do and when. Couldn't fault anything at all.

Adrian Scott
August, 04
5 stars
good company

I have been with Ovo for a number of years now and I can only say I've been given an excellent service all round. Really easy site to browse around. 10/10

Caseyann
August, 04
5 stars
I trust you and reward you with my…

I trust you and reward you with my loyalty.

Malcolm
August, 04
5 stars

Terms & Conditions

1 100% of the renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work.

2 Each year, OVO plants 1 tree for every member in partnership with the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change.

3 Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply.

4 By providing 100% carbon neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your energy, OVO Beyond reduces your yearly carbon emissions from the energy used in your home to net zero. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN-led REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold Standard. See here for more information on how we restore nature and protect rainforests with our offsetting programmes. 

OVO plants 5 trees for every OVO Beyond member through our award-winning I Dig Trees programme with The Conservation Volunteers. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees.