Payments and statements

Can the In-Home Display (IHD) warn me when I’m getting low on credit?

Yes, a message will appear on your main menu screen. Then, if you don’t top up straightaway, your IHD will send you another message when your credit is almost used up. At that stage it’ll ask if you want to activate your emergency credit.

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The Cold Weather Payment: what it is and how much you can claim

Want to learn more about how the Cold Weather Payment works, who can benefit, and how to claim? Here’s everything you need to know.

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