Refer A Friend

Does OVO have a Refer A Friend scheme and how does it work?

We sure do! Refer your friends to OVO and we'll treat you both to a £75 M&S, John Lewis or Amazon.co.uk Gift Card when they join. It's our way of saying thanks for spreading the word.

It works like this:

1. Once you’re with us, log into My OVO and click on the Refer a Friend tab in the menu on your homepage.
2. Choose how you’d like to share the offer with your friends.
3. They sign up online.
4. Once we start supplying your friend’s home, you’ll both get a Gift Card of your choice – the electronic kind, delivered straight to your inbox. This could take up to 30 days from the referred friend’s sign-up if there are no unexpected issues or delays.
    

How do I use my Refer A Friend Gift Card?

M&S, John Lewis and Amazon.co.uk Gift Card are all slightly different. So pick a retailer below to see how and where you can spend your money.

Got an Amazon.co.uk Gift Card?

You can only spend this card online – you can’t use it in any shops or over the phone. 

Here’s what to do:

1. Go to Amazon.co.uk.
2. Click on the ‘Enter your code’ button.
3. Sign in to Amazon.co.uk – or set up a new account if you don’t have one already (it’s very quick and easy).
4. Once you’ve signed in, go to the ‘Payment & GC’ section.
5. Click on ‘Apply a Gift Card to your account’.
6. Enter your claim code and click ‘Apply to your account’.

Once you’ve followed these steps, the money is sitting in your Amazon.co.uk account and you can spend it. If you don’t spend it all on your first visit, the balance will be kept in your account for your next shop.

If your Amazon.co.uk Gift Card doesn’t cover the total balance of everything you’re buying, you just pay the rest using a debit or credit card. If you’ve signed up for ‘One-click’ shopping, it will automatically take the rest of the money from the debit or credit card you’ve already registered.

Got an M&S e-gift card?

To use your e-gift card in store, simply print it out and present it at the till – you don’t need your PIN. 

To spend your e-gift card online, enter the 16-digit card number at the checkout, selecting the gift card option at payment. You will also need to enter your PIN.

Got a John Lewis Gift Card?

The John Lewis Partnership e-Giftcard can be used in John Lewis or Waitrose shops or online. The e-Giftcards will expire 24 months from purchase or last use.  

I’ve referred someone. How do I know whether I’ll get a reward?

Mention Me (the company helping us run the Refer a Friend scheme) will tell you the good news by email. So look out for an email from info@mention-me.com

You can also keep track of your referrals on your Refer a Friend dashboard in My OVO.
 

Why has my friend got their reward when I haven’t?

We send your reward by email, so have a look in your spam folder – it’s probably gone in there.
 

I referred a friend and they signed up. So why haven’t I heard from you?

We'll send your Refer a Friend reward as soon as we're supplying your friend's energy. That can take a little time from the point they sign up (as there's plenty to sort out!).

Thanks for your patience, though. Look out for an email from when your friend signed up - it'll include all the details on what's happening next with your referral.