We know that some companies don’t always go out of their way to offer their existing customers their best possible prices. In fact, many tariffs and plans can be a great deal for the first year before you’re automatically switched to a more expensive tariff.
But OVO’s different – we offer new and renewing customers exactly the same prices.
We do our best to treat you fairly, giving you easy-to-understand energy plans so you can easily see the best deals. There are three to choose from:
In a word, no. By law, we can’t renew a fixed price plan on your behalf – you have to actively opt in to renew and refix.
So if you don’t get round to renewing for whatever reason, we have to move you to our variable Simpler Energy plan. This is still good value – but as it’s variable, it changes with the wholesale market. As such, over a year, you may not get the best price OVO can offer you. Learn more about our energy tariffs on our Compare Plans page.
133% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal and hydro.
2If you’re signed up to our Green Energy, we purchase renewable certificates for 100% of your electricity use from green sources such as wind, solar, geothermal and hydro. Please click here for more information.
3To earn our Self Service Reward, you’ll need to do just 3 simple things: Manage your account online instead of contacting us where possible (whether by phone, email or otherwise), except in the case of an emergency. This includes receiving all communications electronically; pay on time by direct debit and at least the recommended amount (or more) each month; provide meter readings online at least once every 3 months. If you satisfy all of these requirements in a calendar quarter, then we will credit your account with £7.50 per fuel for that quarter as a thank you. However, if you don’t receive the Self Service Reward one quarter, we will still apply the Self Service Reward to your bill the next time you have met the rules in a full calendar quarter. T&Cs apply. See them here. Please see section  for more details. Self Service Reward will be applied using OVO Energy's fair discretion, and can be changed or withdrawn at any time.
If you’re a home mover OVO can help by making your life as easy as possible!
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