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Kat's Pay as You Go Story

When Kat wakes up late on job interview morning, things don't bode well. Alarm's on silent. Out of conditioner. Hair in knots, stomach in bigger ones. Mid-blow dry, the power dies. Just what she needs. But there's no time to dash for the shop – so up go the tresses to add to her stresses.

A sprint for the bus, presentation in a puddle – what a muddle. It couldn’t be a worse start to her dream job interview. But thankfully Kat pulls it out of the bag, despite her nightmare morning.

And though we can’t make buses appear on time or alarms ring true, there’s one very good thing OVO can do. That’s take the pain out of topping up your energy meter.

Our handy new Smart PAYG+ service means you can top up wherever, whenever – no more cold showers, dying driers or goal-moment fails.

Better still, when you’re with the OVO, there’s cash spare for a post-application celebration too. Drinks are on you, Kat.

Smart PAYG+ from OVO Energy

  • The UK’s cheapest PAYG energy
  • Top up your prepay meter any time, anywhere with Smart PAYG+ from OVO
  • Check your energy credit wherever you are
  • Smart meter included as standard
  • The first and only Which? recommended energy provider

Get a quote and switch to better in minutes. All you need is your postcode. 

What customers say. And why they stay

OVO Energy rated 4.5/5 based on 1000+ customer reviews.

  • Best decision I ever made.

    Since being with OVO, I have saved money on my bills. I love the fact that statements are easy to understand, they are updated regularly, and I take my own meter readings. I feel in charge of the amount of energy I use and I know exactly where I stand with my monthly payments. Another plus is that they can be contacted very easily and I do not have to wait for ages to speak to someone. Well done OVO.

  • A breath of fresh air

    I switched to OVO in May 2014 on a two year fixed deal and immediately loved their friendly approach, easy to use website and clear bills. The 3% interest on credit balances is a bonus! My fixed contract is about to expire and I've already signed up for another year. I also recommended OVO to my daughter.



  • If only all Utilities were handled this well.

    I found OVO very easy to deal with. Prices were competitive for my fixed price dual tariff. Switch was handled well and the only time I needed to contact them by phone the lady I dealt with handled my query with grace and speed. So much better than my last supplier who had totally lost the plot.

  • Excellent credentials and customer service!

    OVO have always been excellent when I've contacted them, both friendly and knowledgeable! They're consistently cheaper for me than the competition and their green credentials really help as well.

  • Number one for energy

    I moved to OVO 12 months ago after having a nightmare experience with Scottish Power and there is just no comparison between the 2 of them, your bill is so easy to understand and shows you everything you need to know. So easy to get through to by phone and you talk to very friendly and helpful people who you can tell are very happy in their job. They may not be quite the cheapest on the market but by far the best if you want customer service and reliability. No more big six boys for me.

  • Excellent Provider

    I have no hesitation in recommending OVO not just for the clear and easy monthly reading/billing system but for the overall quality of service over the years - for example a recent technical query about PME (raised by our electrician) produced a quick and helpful response to my e-mail complete with our power distribution company contact telephone numbers and an offer to assist further if needed. They are one of the most efficient and responsive organisations that I have ever dealt with. Top marks.

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