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Questions about OVO and SSE?

OVO Energy has announced that it plans to buy SSE’s GB household energy and related services business and become the energy supplier for its customers. We would like to assure our customers that there are no changes to tariffs, our terms and conditions, or our award-winning customer service. 

OVO Energy’s agreement to buy SSE’s GB household energy is subject to regulatory approval. We will be in touch with you as soon as there is more information to share.

If you’re a Boost customer, you can find Boost’s FAQs here

Frequently Asked Questions

Right now, nothing changes for OVO or SSE customers and both companies will continue to run as before. We will be in touch with you when there is more information to share. 

Our vision is to provide our customers with clean, affordable energy. The more people who have access to our products and services, the more people we can help to save energy and reduce their impact on the planet.

Nothing is changing for OVO Energy customers as a result of this news. We remain committed to delivering excellent customer service. We will be in touch if there is anything you need to know.

You are still a SSE customer and nothing is changing as a result of this news. You do not need to do anything at the moment, but if you have any more questions, the customer services team at SSE are the best people to speak to.

No. OVO Energy was founded to provide our customers with clean, affordable energy. Our values will not change.

No. Don’t worry – there won’t be any disruption to your energy supply.

OVO Energy’s agreement is subject to regulatory approvals which we expect will take a number of months.  We will be in touch with you as soon as there is more information to share.

 

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