Question 1

What’s happened with OVO Energy and SSE?

Accepted Answer

OVO has acquired SSE Energy Services and will be welcoming customers and the team into the OVO family.

Question 2

Why is OVO acquiring SSE?

Accepted Answer

Our vision is to provide our customers with clean, affordable energy – helping them on a journey to zero carbon living. The more people who have access to our products and services, the more people we can help to save energy and reduce their impact on the planet.

Question 3

Will there be a disruption to my energy supply?

Accepted Answer

No, don’t worry – nobody’s energy supply will be disrupted.

Question 4

I’m with OVO Energy, what does this mean for me?

Accepted Answer

Absolutely nothing changes for OVO Energy members. For now, you’ll enjoy the same great service you love. And in the future you can expect even more ways to help you save energy, lower your carbon footprint, and keep your bills down too.

Question 5

I’m with SSE, so what does this mean for me?

Accepted Answer

There won’t be any interruption to your energy supply, or changes to how you pay. You’re still a customer of SSE, and if you have any questions about your account you can find answers on the SSE help pages.

You can find out more about OVO Energy here.

Question 6

Has OVO changed its values?

Accepted Answer

No, not at all. We built OVO to give people the clean, affordable energy and great service they deserve. This hasn’t changed one bit.

Questions about OVO and SSE?

Frequently Asked Questions