Questions about moving from SSE Energy Services to OVO?

In 2020, OVO Energy bought SSE Energy Services from SSE plc. At this point, OVO Energy took over the energy supply and related services for all SSE Energy Services customers. We want to make sure we can give the best of all we have to offer, so we’re gradually moving everyone with household energy and boiler and heating cover to OVO Energy.

If you’re currently on the SSE Energy Services brand and haven’t moved over yet, then rest assured that we have everything under control. You won’t need to do anything and we’ll make sure the move goes as smoothly as possible – whilst providing updates every step of the way. We’ve got the key questions covered below and you can find more detailed information about the move on this webpage.

We’re so excited for this next chapter. Here’s to the future!

Your move to OVO

Payments and Statements

Meters and Meter Readings

Pricing

Energy Plans Explained

Smart Technology

Online Account

Support

About OVO

Pay As You Go

Switching

Data & Privacy

Sources and references

1 OVO's 2019 analysis of academic research into the effectiveness of feedback on energy consumption behaviours indicates that being able to monitor your energy usage by installing a smart meter and having access to energy insights information can lead to a reduction in energy use. The reduction in energy use results from the customer making changes to their habits by curtailing home energy use through actions such as optimising heating settings or switching lights off. The actual savings achieved will vary depending on individual energy use and the nature of changes made to a customer's energy habits.