Questions about OVO and SSE?

We’re excited to announce that we have welcomed SSE – including its team and customers – into our OVO brand family. 

If you’re with OVO Energy, then you should know that there are no changes to our plans, terms and conditions, or award-winning service.

And if you’re with SSE, welcome to the OVO family ! You are still an SSE customer. Your payments and tariff won’t change and you’ll still enjoy the service you know and love.  We’ll be in touch with any news, so you have everything you need to know.

Frequently Asked Questions

What’s happened with OVO Energy and SSE?

OVO has acquired SSE Energy Services and will be welcoming customers and the team into the OVO family.

Why is OVO acquiring SSE?

Our vision is to provide our customers with clean, affordable energy – helping them on a journey to zero carbon living. The more people who have access to our products and services, the more people we can help to save energy and reduce their impact on the planet.

Will there be a disruption to my energy supply?

No, don’t worry – nobody’s energy supply will be disrupted.

I’m with OVO Energy, what does this mean for me?

Absolutely nothing changes for OVO Energy members. For now, you’ll enjoy the same great service you love. And in the future you can expect even more ways to help you save energy, lower your carbon footprint, and keep your bills down too.

I’m with SSE, so what does this mean for me?

There won’t be any interruption to your energy supply, or changes to how you pay. You’re still a customer of SSE, and if you have any questions about your account you can find answers on the SSE help pages.

You can find out more about OVO Energy here.

Has OVO changed its values?

No, not at all. We built OVO to give people the clean, affordable energy and great service they deserve. This hasn’t changed one bit.