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Moving home

On the move? Here's everything you need to know from an electricity and gas perspective. We'd love to provide the gas and electricity at your new home, just see how much OVO could save you.

Go to our Quote & Switch page or call us on 0800 5999 440. Our team will be more than happy to explain about changing energy supplier when moving home. In the meantime, check out these pages for energy advice when moving home, like closing the account at your old address and switching to OVO at your new one. And do remember to give us meter readings.


Who's supplying the energy at your new address?

When you get to your new home, you'll need to know who's currently supplying the gas and electricity. Find out how on these pages, and if you have any problems, just contact us with the details of your property and we'll look them up for you.


Moving out and closing your OVO account

Log in to My OVO and fill in the form in the About Me section of My Profile. You'll need to give us your moving date and new address, plus details of the new owner or tenant. Remember, electricity and gas meter readings need to be as accurate as possible.


If you move into a new home and find there's an OVO Smart Meter

Ask the person moving out to leave you their payment cards, so you can use them to top up the meter. Then give us a call and we'll add your details to our system. If you haven't got the payment cards, or the In Home Display is missing, let us know.

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