Like most websites OVO Energy uses cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this site. Accept and Close

How do I connect my In-Home Display to my WiFi?

There are two ways to connect your In-Home Display (IHD) to your WiFi router: with WPS or using your network password.

You can choose how you want to connect your In-Home Display (IHD) to your WiFi router. The easiest way is by using WPS. This is straightforward with most modern routers, but if you prefer you can enter your network password directly into your IHD.

What is WPS?

WPS stands for WiFi Protected Setup. It’s a wireless network security standard designed to make connections between a router and wireless devices faster and easier. It lets you set up a wireless connection by simply pressing the WPS button on your router, without needing to enter a password. The majority of modern routers support WPS and this method is the easiest way to connect your IHD to your WiFi network. 

WPS router OVO Energy In home display wifi

For more information on WPS please visit the WiFi alliance website.

How do I connect my device using WPS?

If you want to use WPS to connect your IHD to your WiFi, follow these instructions:

OVO Energy in home display screen OK

  1. Plug in your In-Home Display (IHD) using the power cable and stand provided. 
  2. Locate the WiFi settings on your IHD like this:
    1. Tap ‘OK’ once to enter the menu.
    2. Tap ‘⇨’ once to navigate to ‘Adjust settings[OK]’; then tap ‘OK’ to enter the submenu.
    3. Tap ‘⇨’ five times to navigate to ‘WiFi options’; then tap ‘OK’ to enter the submenu.
    4. Tap ‘OK’ to select ‘Join network[OK]’.
    5. Tap ‘OK’ to select ‘WPS Push Button[OK]’. 
    6. Your IHD will display ‘Push WPS button on router’. Go to your WiFi router and hold down the WPS button for six seconds.
    7. Your IHD will connect securely to your WiFi. This can take up to two minutes. Return to My OVO and refresh your browser to see the next step in the setup process.

My router doesn’t have WPS – how else can I connect my device?

If your router isn’t WPS enabled, you can connect your In-Home Display (IHD) by entering your WiFi network password into the IHD instead – just follow the instructions below:

OVO Energy in home display OK

  1. Plug in your In-Home Display (IHD) using the power cable and stand provided. 
  2. Locate the WiFi settings on your IHD like this:
    1. Tap ‘OK’ once to enter the menu.
    2. Tap ‘⇨’ once to navigate to ‘Adjust settings [OK]’; then tap ‘OK’ to enter the submenu.
    3. Tap ‘⇨’ five times to navigate to ‘WiFi options’; then tap ‘OK’ to enter the submenu.
    4. Tap ‘OK’ to select ‘Join network[OK]’.
    5. Tap ‘⇨’ twice to navigate to ‘Scan for networks[OK]’; then tap ‘OK’ to scan for networks.
    6. Scroll to find your home WiFi network and tap ‘OK’ to select it. Your IHD will display ‘Passphrase:_[A-Z]’ (if your network is secured by a password).
    7. Your password is case-sensitive. To enter the first character, scroll to one of the following options: upper case [A-Z], lower case [a-z], numbers [0-9], and symbols [!@#] and tap ‘OK’ to select it. Scroll left or right to navigate to your specific character and tap ‘OK’ to enter it. Repeat until you have entered your full password then select [SAVE]. If you make a mistake at any stage, select [DEL] to delete the last character you entered.
    8. Once the WiFi symbol turns solid, tap the home symbol on your IHD and return to My OVO, where you’ll need to refresh your browser.

Connection OVO Energy in home display

What should I do if I change my WiFi network password or get a new WiFi router?

You’ll have to reconnect your In-Home display to your WiFi. You can do it with WPS or by entering your password into the IHD.

How do I disconnect my IHD from my WiFi?

You’ll need to disconnect your IHD from your WiFi if:

  • You decide you no longer want to access your real-time energy data on My OVO.
  • OR you’re changing supplier.
  • OR you’re moving home.

To disconnect, just follow these instructions:

OVO Energy OK In home display wifi

  1. Plug in your In-Home Display (IHD) using the power cable and stand provided. 
  2. Locate the WiFi settings on your IHD like this:
    1. Tap ‘OK’ once to enter the menu.
    2. Tap ‘⇨’ once to navigate to ‘Adjust settings’; then tap ‘OK’ to enter the submenu.
    3. Tap ‘⇨’ 5 times to navigate to ‘WiFi options’; then tap ‘OK’ to enter the submenu.
    4. Tap ‘OK’ where it says ‘Leave Network [OK]’ to disconnect your device. 

Ready to switch?

Simply enter your postcode and see how much you can save