Watch Your Energy

After killing off the antiquated top-up meter key, OVO is the first energy company to launch an updated app for the Apple Watch.

The iOS upgrade gives Apple Watch customers the additional benefit of:

  • Giving their meter readings through voice recognition
  • At-a-glance estimates of how much they’ve spent since their last bill

These are in addition to core iOS and Android app features that include:

  • Meter read notifications to ensure accurate bills
  • Simple, quick and easy access to latest bills and statements, current balance and usage
  • Instant access to in depth help and support

The apps are built on the MyOVO dashboard, available to all OVO customers, which gives unprecedented ability to track energy usage, costs and to manage their account online.

“Piece by piece, we’re continuing to disrupt and improve the experience for UK energy customers, who’ve been starved of any innovation, much of it due to the dominance of the Big Six energy companies” said Mariano Albera, Chief Technology Officer at OVO.

Following unprecedented growth, OVO has doubled the size of its technology team to 50 experienced and talented developers, designers and programmers, and builds all of its technology solutions in-house. Highlights this year include:

  • Building the first ever full-service Smart pay as you go energy platform (PAYG+), meaning customers can manage all elements of their energy supply, from topping up, to monitoring usage on one simple platform (app or desktop) anytime, anywhere. In turn, ending the need for the traditional meter key and inconvenient top up trip to the local corner shop
  • Launching OVO Communities - an out of the box, tech-led solution that allows local councils, housing associations or community groups to become energy suppliers. So far, three partnerships are live in Cheshire (Fairerpower), Peterborough (Peterborough Energy and Southend on Sea (Southend Energy)
  • Reached the milestone of 90,000 smart meters installed, meaning no more estimated bills and allowing customers to track and control their energy usage and costs

The OVO Energy app is available for iOS and Android.

About OVO Energy

Headquartered in Bristol, OVO Energy, the 10th fastest private growing business in the UK, is one of the leading independent suppliers in the UK energy retail market. OVO was founded in 2009 by Stephen Fitzpatrick who set out to create a better energy company. Since entering the market in 2009, OVO currently has nearly 500,000 customers, created over 850 jobs and become the only Which? recommended energy provider.

OVO’s guiding principles are simplicity, transparency and fairness in all of its operations: making the energy industry easier for consumers to understand and making sure prices reflect the actual cost of doing business so customers know they’re getting a good deal.

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3-5% interest rewards, exit fees and saving claims.


1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 2/3/2018, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 22/11/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of OVO Two year fixed tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 2/3/2018.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

OVO Interest Rewards: Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply:

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

* EV - Everywhere, full terms and conditions:

* OVO SolarStore (Beta), full terms and conditions:

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