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OVO launches Boost; a new, dedicated pay-as-you-go energy brand

London, 20 September 2017 – Leading UK energy technology company OVO today announces the launch of Boost,  a dedicated pay-as-you-go (PAYG) energy brand. Boost is an evolution of OVO Energy’s Smart PAYG+, the UK’s first truly smart prepayment platform, which removed the need for inconvenient card or key top-up systems, and instead lets customers add credit through a smartphone app linked to a smart meter. 

Justin Cockerill, Boost MD, said: “Boost is an energy brand built with the belief that our customers can enjoy the freedom to top up their energy when and where they’d like. We want to make life easier and better for our customers, and we’re constantly striving to improve their energy experience. With a dedicated pay-as-you-go brand, we’re able to better serve our pre-pay energy customers, offering fresh thinking and innovative new products and services to meet the unique needs of this market.”

Boost will offer the same game-changing technology and unparalleled levels of customer service expected from an OVO brand, with a fresh new look for customers. The Boost app will allow PAYG customers to easily track energy usage and spending and set up automatic top ups to make their lives easier and reduce energy expenses.

The launch of Boost signifies a key step in OVO’s transition towards becoming a multi-brand, multi-service energy company with a suite of products and services appealing to different customer needs and requirements, collectively underpinned by market-leading customer service and an unwavering commitment to providing innovative and valuable ways to engage with energy. 


Ends
For more information:
media@ovoenergy.com

About OVO 
OVO is comprised of OVO Energy, the UK’s leading independent energy supplier; grid services technology company VCharge; CORGI HomePlan, the UK’s third largest home services provider; Boost, a dedicated prepayment energy brand; electric vehicle charge point installer, ChargedEV; Indra Renewable Technologies, providers of electric vehicle components and services; and In Home Technology (IHT), a smart meter and technology installation business.

Founded in 2009 by Stephen Fitzpatrick, OVO Energy redesigned the energy experience to be fairer, greener and simpler for all and has attracted nearly 700,000 customers and has been recognised as the uSwitch Energy Supplier of the Year, and ranked as number one in the 2015 and 2016 Which? energy customer satisfaction surveys.

About Boost
Boost is a dedicated prepayment energy brand founded on the belief that customers want the freedom to top up their energy when and where they’d like. Introduced by OVO in 2017, Boost is an evolution of OVO Energy’s Smart PAYG+, the first truly smart prepayment platform in the UK, removing the need for inconvenient card or key top-up systems, and instead letting customers add credit through a smartphone app linked to a smart meter. Boost offers the same game-changing technology and unparalleled levels of customer service expected from an OVO brand, with a fresh new look for customers. 

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.

 

1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 06/06/2017, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 06/06/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of OVO Two year fixed tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 04/10/2017.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

3% interest: Calculated at 3% per year for customers paying by advance direct debit.  The OVO Interest Reward is paid monthly based on   number of days in credit and the amount left in your account after you’ve paid your bill,  and the credit balance on which you can earn the OVO Interest Reward is capped. Terms apply: http://www.ovoenergy.com/terms/

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

Britain's top rated energy provider: Britain's top rated energy provider in the Which? 2015 satisfaction survey. Survey conducted in October 2015. Awarded in January 2016.

uSwitch's Energy Supplier of the Year: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

Which?: Achieved the highest score of 78% in the Which? Satisfaction Survey conducted in September and October 2016.

* EV - Everywhere, full terms and conditions: https://www.ovoenergy.com/ev-everywhere/terms

* OVO SolarStore (Beta), full terms and conditions: https://www.ovoenergy.com/ovo-solar-store/terms

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