OVO Communities

  • UK FIRST: Ovo launches new energy platform enabling local community groups to become an energy supplier
  • Research shows that three times more people believe they would get a fairer deal from a local community energy supplier than a big energy company


Monday 28 APRIL 2014: Today OVO Energy opens the floodgates to new competition in the energy market by launching OVO Communities – its groundbreaking new technology platform. The new tools will enable local community groups to sell energy to local residents, generate their own power and invest in energy efficiency, all without the need for big investments in energy systems, technology and infrastructure.

OVO has invested heavily in scalable systems that will give energy companies all the tools they need to run a utility business including customer service, billing, trading, and power generation. The company will also offer next generation smart metering, power purchasing and energy efficiency installations as part of its new platform.

OVO anticipates that by 2020 around five million UK consumers could benefit from the creation of up to 500 new community-based energy suppliers in the UK energy market.

Recent YouGov research shows that three times more people believe they would get a fairer deal from a local community energy supplier than a big energy company proving that community energy solutions are the future.

Stephen Fitzpatrick, founder and managing director, OVO Energy, says: One of the great myths of today’s energy industry is that we need big, centralized energy companies to keep the lights on. OVO launched just five years ago and we have proved that small can be beautiful; we run a more efficient business, with happier customers and lower prices. We now supply just over 1% of the UK market, and are growing quickly. Now we want to share our knowledge and expertise to encourage others to follow our lead.

Fitzpatrick continued: “But we don’t want to become ‘one of the Big 7.’ We see ourselves as very different from other big energy companies. We put the customers’ interests first and then build our business around that. We think enabling local energy companies to flourish is what is best for customers and best for the market. By enabling hundreds of potential new entrants to share our infrastructure, OVO is smashing down barriers to entry into an industry that desperately needs a fresh approach.

We face a big energy challenge in the UK, and we really need to change how the industry works. On our own, it would take OVO too long, but by enabling hundreds of new entrants to get started, we can really get change happening much faster. Better regulation is definitely going to help get the market working for customers, but this kind of innovation is what can really drive change.”

Secretary of State for Energy and Climate Change Ed Davey said:

“OVO's initiative is good news for energy consumers and shows that the independent suppliers who've grown so much in the last few years are stepping up the competition with the large energy companies. Helping local people take control of their power supply fits very much with our community energy vision, opening up energy markets to smaller companies and community organisations.”

For more information, please visit

Download the OVO white paper on Community Energy here.



The move by OVO Energy is, in effect going back to the future. In 1881 the world’s first electricity supplier was a community-based scheme powered by a water wheel on a nearby river. By 1915 there were 600 electricity suppliers across the UK.

Nationalisation effectively reduced these 600 suppliers down to one. It was hoped that privatisation in the 1980s and 1990s would unleash a new wave of competition, but it clearly failed.

OVO will be working with local authorities, housing associations, community benefit societies and other organisations with a strong social purpose to buy energy from private suppliers such as wind farm owners and those with PV solar panels and sell it back to the neighbourhood residents at a discounted tariff. If communities do not have enough privately owned energy for all its residents, OVO Energy will top up the supply with their own at a discounted rate.

For more information, please contact:

Shula Smith, Ovo Energy, 07863342317
Nithiya Gnanathas / Anna Bifield / Arthur Trousdell Seven Hills
+44 20 7199 6196 / +44 20 7199 2206 /+44 20 7199 2203 /

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.


1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 24/1/2018, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 22/11/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of OVO Two year fixed tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 06/2/2018.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

OVO Interest Rewards: Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply:

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

* EV - Everywhere, full terms and conditions:

* OVO SolarStore (Beta), full terms and conditions:

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