OVO Energy awarded UK Top Employers certificate 2018

Bristol, 01 Feb 2018 – OVO Energy, the UK’s leading independent energy provider, has been awarded the exclusive Top Employers certificate of 2018 for the first time. Headquartered in Bristol and with offices in London, the Top Employers Institute has awarded the company for its exceptional employee offerings and conditions.  

OVO Energy underwent a rigorous judging process to meet the required high standards set by the Top Employers Institute. The company was assessed on its workplace initiatives such as planning, talent strategy, learning and development, performance management and culture.

The global certification company recognises leading employers from around the world and annually assess companies that provide excellent employee conditions, nurture and develop talent throughout all levels of the organisation, and strive to continuously optimise employment practices. Headquartered in Bristol, OVO Energy is currently growing its footprint in London with 1,300 employees in both its Bristol and London offices.

David Plink, CEO of Top Employers Institute said: “Optimal employee conditions ensure that people can develop themselves personally and professionally. Our comprehensive research concluded that OVO Energy provides an outstanding employment environment and offers a wide range of creative initiatives, from secondary benefits and working conditions, to performance-management programmes that are well thought out and truly aligned with the culture of their company.”

Charlotte Drew, Senior Customer Service Advisor at OVO Energy said: “It is really exciting to be part of a company that has been recognised for its great employee conditions on such a big scale. Their employee benefits are amazing and they have really helped to nurture my personal career growth in the role, offering learning and development opportunities, as well as regular one to one feedback meetings with my manager.”

Libby Townsend, HR Director at OVO Energy said: "We are delighted to be officially recognised as a leading employer by the Top Employers Institute. At OVO Energy, we strive to create a dynamic and values-led work culture. We offer leadership and coaching qualifications to staff through OVO University (an ILM accredited centre), flexitime for non-customer facing staff, wellbeing support via an external partner and more - including twice yearly parties to thank staff for their hard work. It is these unique offerings that make OVO Energy a great place to work, which in turn attracts great people who deliver the best for customers.”

For more information please contact:
Notes to Editors 
As part of the Top Employers process, participating companies must complete a strict research process and meet the required high standard in order to achieve the certification. To further reinforce the validity of the research process, all answers were independently audited, meaning this research has verified OVO Energy’s outstanding employee conditions and earned them a coveted spot among a choice group of certified Top Employers. 

About OVO Energy
OVO Energy is one of the leading independent energy suppliers in Britain. Founded in 2009 by entrepreneur Stephen Fitzpatrick, OVO Energy redesigned the energy experience to be fair, effortless, green and simple for all customers. With a mission of creating the world’s most trusted energy company, OVO Energy has attracted nearly 800,000 customers and has been recognised as the uSwitch Energy Supplier of the Year. 

About Top Employers Institute 
The Top Employers Institute is a global certification company recognising excellence in the conditions that employers create for their employees. Founded in 1991, the company has created a community of more than 1,200 top employers across 116 countries. They currently work with over 5,000,000 employees.

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.


1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 24/1/2018, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 22/11/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of OVO Two year fixed tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 06/2/2018.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

OVO Interest Rewards: Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply:

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

* EV - Everywhere, full terms and conditions:

* OVO SolarStore (Beta), full terms and conditions:

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