Contact us

Get in touch with us about anything you want, we’re always friendly and happy to help.

To save you time, check out our frequently asked questions as they may have the answer you’re looking for.

Our normal business hours are Monday to Thursday, 9am to 5.30pm and Friday 9am to 5pm.

By phone

Speak to one of our friendly customer service team members who are based in the UK by calling 0800 5999 440. If you’re unable to call our free 0800 phone number for any reason, you can call us on 01285 771 800.

Online

For questions about your account or general queries send an email to one of our friendly Customer Service Advisors at hello@ovoenergy.com.

Have you had a good experience with Ovo that you want to share? Send an email to mystory@ovoenergy.com and tell us about it!

We’re keen to hear from our customers as to how we can improve our services. Do you have some ideas? Send us an email at feedback@ovoenergy.com and share your thoughts with us.

If you’re thinking about switching to Ovo, but have a few questions you’d like to ask first, contact our friendly Sales Team at sales@ovoenergy.com.

We look forward to hearing from you!

By post:

Write to us at:
Ovo Energy
Wellington House
Kemble Enterprise Park
Kemble
Cirencester
Gloucestershire
GL7 6BQ

Pop in:

Feel free to come and see us at the above address, it’s lovely here so bring a picnic.

Ovo Energy is registered at the above address, registration no 06890795, VAT no 971 908389