An important update about Battery Boost
Battery Boost will no longer be available from 1 February 2026. We’ve contacted all customers who have been impacted by this change.
If you have any questions, please see the FAQs below.
Information about Battery Boost closure
We’re doubling down on our efforts to support customers with cheaper, simpler and greener products. This includes rewards with Beyond, powering electric vehicles for less with Charge Anytime, and monthly prize entries for shifting energy use to greener times with Power Move. Battery Boost will no longer be part of this offering from 1 February 2026.
We’d love you to stay with us and we’ll continue supplying your energy. From 1 February 2026, you’ll pay your standard home rate for all electricity used to charge your battery.
Alternatively, you’re free to switch suppliers at any time. If you’re on a fixed-rate plan with exit fees, you can complete this form to have them reimbursed. Once you complete the form and start a switch to a new supplier, we’ll add credit to your energy account to match the value of any exit fees associated with your tariff. This credit will be added to your account before you get your final bill from OVO.
As we’re ending Battery Boost, we won’t be able to progress with your application. We’re really sorry about this.
You’re free to switch suppliers at any time. If you’re on a fixed-rate plan with exit fees, you can complete this form to have them reimbursed.
From 1 February 2026, you’ll pay your standard home rate for any electricity used to charge your battery. We understand that this change will impact your energy bills. Unfortunately, we don’t have any other battery add-ons available.
Although we’ll be sad to see you go, you’re free to switch suppliers at any time. If you’re on a fixed-rate plan with exit fees, you can complete this form to have them reimbursed.
We’ll provide you with credit for your battery use up until 31 January 2026. Your final Battery Boost credit will be paid within the first week of February.
If you switch before 1 February 2026, you’ll get Battery Boost credit until the date your new supplier takes over. Your final credit will be applied within the first week of the following month. If you’re due a refund, this will be sent automatically.
This change doesn’t impact your battery installation. If you’d like to go ahead as planned you don’t need to do anything extra.
If you'd like to discuss your options, please contact your local installer directly.
No, the removal of Battery Boost doesn’t mean that your SEG rate will change.