No cover? No problem.

OVO customers get their first repair free.

Get an emergency boiler repair with Home Recover

The first repair’s free for OVO customers

Whether it’s your boiler, plumbing, or electrics, we'll be there to fix things in an emergency. And if you're an OVO customer, you get the first repair free — or it’s £79 if you're not with us.To book your repair, you'll need to sign up to our Complete cover from £26 a month.1

Offers for Beyond customers may vary.

How itworks

1

Book your repair

Fixing a problem with your heating, hot water, or electrics can be expensive. Home Recover means you get an emergency repair while keeping costs down.

2

Get the problem sorted

Our trained engineers will come and fix the fault. If it’s an emergency, like a water leak, we'll aim to be there within 2 hours. Or within 24 hours for any other problems.

Sit back and relax

After 30 days, your home will be protected by our Complete cover. Our nationwide network of engineers will be ready if you need them.

What'sincluded

Get on-demand emergency repairs and all the perks of our Complete cover, from £26 a month.1

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Emergencyrepairs

If something goes wrong, we’ll help you get back on track. And remember, your first repair is free if you’re with OVO — or it’s £79.

Here’s what happens:

  • Tell us about a problem with your boiler, heating, electrics, internal drains, or plumbing.

  • If you book a repair online before 1pm, we’ll aim to send someone over the same day.

  • An engineer will then come and fix the fault (exclusions apply)

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Completecover

As well as emergency repairs, you'll get the ultimate cover to help keep things running smoothly. Our plan includes:

  • Boiler and central heating cover

  • An annual boiler service

  • Plumbing and electrics cover

  • Boiler replacement cover2

  • Gas and water supply pipe cover

  • Internal and external drains cover

  • Taps and toilets cover

  • A special priority helpline

How to getHome Recover

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If you're an OVO customer

You’ll get a free repair when you sign up to our Complete plan.1

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If you're not with OVO

We'll sort your emergency for £79 when you take out our Complete cover.1

Cover you cancount on

Booking a repair is easy with our Complete plan.1

It comes with:

An annual boiler service

An annual boiler service

Access to a network of Gas Safe engineers

Access to a network of Gas Safe engineers

A 24/7 priority helpline

A 24/7 priority helpline

What people say about OVO Energy

Help with yourboiler

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Taking care of your boiler

From resetting to repressurising your boiler, we can help.

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Common boiler problems

Boiler on the blink? Try one of our quick fixes before calling an engineer.

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Annual boiler service

If you don't need cover, you can keep your boiler serviced for just £7 a month.

Important to know

1 New customers only, and not available for existing CORGI HomePlan and OVO Energy boiler cover customers. No claims can be made in the first 30 days. To get Home Recover, you must meet the boiler cover eligibility criteria set out during sign-up.

2 If your boiler is less than 7 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay up to £2,500 for the boiler replacement. If your boiler is 7 years old or more, but less than 10 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay a contribution of £400 towards the boiler replacement.

Check out our full terms and conditions for more info.

Read our boiler cover privacy policy.