Home Recover.
Broken boiler, electrics or plumbing issue? No problem.
If you get your energy from us, we’ll fix it for free when you sign up for Home Recover, from £24 a month.¹ If you don't get your energy from us, we'll still fix it for £79 when you sign up for Home Recover.¹
Don't want cover but need a boiler repair? Book a repair
Don't need a repair? You can take out boiler and home emergency cover to protect you against the unexpected.
How does Home Recover work?
1. Something broken, and no cover?
If you’ve got a fault with your hot water, heating or electrics, you may be facing a hefty bill. But Home Recover could help you keep costs down.
2. Get the fault repaired
Our trained engineers will come and fix the fault. It's free if you’re an OVO Energy customer, or £79 if you’re not.
3. Protection and peace of mind
You'll be covered by our Complete plan. So if anything else goes wrong, you can reach us 24/7 and rely on our nationwide network of engineers.1
What's included?
Home Recover includes an on-demand repair and all the protection of our Complete cover.
On-Demand Repair
Free for OVO customers (or £79 if you don’t get your energy from us), when you take out our Complete cover.
What you'll get:
- An engineer will come and repair your issue (exclusions apply).
- We cover faulty boilers and heating, electrics, internal drains and plumbing.
- If you book a repair online before 1pm, we'll aim to contact you that day.
Complete cover¹
You can get our ultimate emergency plan from £24 a month. The plan includes:
- Boiler and central heating cover
- Annual boiler service
- Plumbing and electrics cover
- Boiler replacement cover2
- Gas and water supply pipe cover
- Internal and external drains cover
- Taps and toilets cover
- A special priority helpline
Repair and cover.
Book a repair in minutes with our Complete plan.1 You’ll also get:
- An annual home boiler service
- Access to a network of Gas Safe engineers
- 24/7 emergency helpline
What people say about OVO Energy
Rated 4.4 stars by more than 177475 customers
Friendly and knowledgeable engineer who spent time diagnosing and resolving my problem and also provided energy saving advice.
September 13, 2024
The gentleman I spoke to was very reassuring and was able to deal with my concerns that I had and was able to forward me to the department I needed
September 12, 2024
Yesterday afternoon I had the pleasure of talking to one of the consultants named Viniciencia. She gave me all the helpful tips. And talking to her was very pleasant.
September 12, 2024
Need something else?
Taking care of your boiler
From resetting to repressurising your boiler, we can help.
Go to boiler help hubCommon boiler problems
Boiler on the blink? Try one of our quick fixes before calling an engineer.
Go to boiler guideAnnual boiler service
If you don't need cover, you can keep your boiler serviced for just £7 a month.
Go to annual boiler service1 No claims can be made within the first 30 days. Terms, conditions, eligibility criteria, exclusions and cancellation charges apply.
2 If your boiler is less than 7 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay up to £2,500 for the boiler replacement. If your boiler is 7 years old or more, but less than 10 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay a contribution of £400 towards the boiler replacement. Check out our full terms and conditions for more info.
Our boiler cover privacy policy
OVO is a trading name of CORGI HomePlan Ltd, a firm authorised and regulated by the Financial Conduct Authority under firm reference number 824122 to carry on insurance distribution. CORGI HomePlan Ltd is registered in Scotland (Company No. SC358475). Registered Office: Cadworks, 41 West Campbell Street, Glasgow, G2 6SE.
The insurance policy is underwritten by OVO Insurance Services Ltd, a firm authorised and regulated by the Guernsey Financial Services Commission under reference number 2570126. OVO Insurance Services Ltd is registered in the Bailiwick of Guernsey under the Companies (Guernsey) Law 2008 (Company No. 67013). Registered office: PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET.
CORGI HomePlan Ltd and OVO Insurance Services Ltd are part of OVO Group Ltd.