A customer greeting a boiler engineer at the door.

Home Recover.

Broken boiler, electrics or plumbing issue? No problem.

Home Recover can help you manage unexpected bills when something breaks at home. We’ll fix the initial fault for free if you're an OVO energy customer (or for £79 if you're not) when you take out our Complete cover¹.

Get our best offer yet

For a limited time, you can book your repair, get covered and save up to £1282.

Don't want cover but need a boiler repair? Book a repair

Don't need a repair? You can take out boiler and home emergency cover to protect you against the unexpected.

How does Home Recover work?

1. Something broken, and no cover?

If you’ve got a fault with your hot water, heating or electrics, you may be facing a hefty bill. But Home Recover could help you keep costs down.

2. Get the fault repaired

Our trained engineers will come and fix the fault. It's free if you’re an OVO Energy customer, or £79 if you’re not.

3. Protection and peace of mind

Right now, you can save up to £128 on our Complete cover. It gives you 24/7 support and a nationwide network of engineers1 to rely on.

What's included?

Home Recover includes an on-demand repair and all the protection of our Complete cover. And for a limited time, you can take advantage of our best ever offer and save up to £128 when you sign up.

On-Demand Repair

Free for OVO customers (or £79 if you don’t get your energy from us), when you take out our Complete cover.

What you'll get:

  • An engineer will come and repair your issue (exclusions apply).
  • We cover faulty boilers and heating, electrics, internal drains and plumbing.
  • If you book a repair online before 1pm, we'll aim to contact you that day.

Complete cover¹

Our ultimate home emergency plan is now on offer. Pay nothing for the first 4 months, then from £24 a month for the last 8 months.

What you'll get:

  • Boiler and central heating cover
  • Annual boiler service
  • Plumbing and electrics cover
  • Boiler replacement cover3
  • Gas and water supply pipe cover
  • Internal and external drains cover
  • Taps and toilets cover
  • A special priority helpline

How to get Home Recover

Two women sitting on a sofa holding mugs

OVO customer?

You’ll get a free repair when you pick up our Complete plan1.

Log in
Three smiling people sitting down and hugging

Not with us yet?

For £79 you’ll get the benefits of an on-demand repair when you also take our Complete plan1.

Sign up
Boiler engineer talking to a customer

Repair and cover.

Book a repair in minutes with our Complete plan1, you’ll also get:

  • An annual home boiler service
  • Access to a network of Gas Safe engineers
  • 24/7 emergency helpline
Apply for cover

What people say about OVO Energy


Rated 4.2 stars by more than 117242 customers

See all reviews
How many times...

I asked you previously, on more than one occasion,to stop sending me requests to install a smart meter. I'm still getting letters through the door. Why? This is was the reason I called your company. The lady was very helpful and didn't read off the script.

Mathew Aston

October 01, 2023

5 stars
Great customer service

Your college was very helpful, polite and patient with me also with explaining everything clearly for me. She is an asset to your company.

Eileen Hamilton customer

October 01, 2023

5 stars
OVO Representative Response was very sophisticated

OVO energy representative well responded, as I was contacting OVO energy for the first time. it was a good conversation.

Muhammad Nasir Khan

October 01, 2023

5 stars

Need something else?

Boiler engineer at work

Taking care of your boiler

From resetting to repressurising your boiler, we can help.

Go to boiler help hub
Engineer looking at the inside of a boiler

Common boiler problems

Boiler on the blink? Try one of our quick fixes before calling an engineer.

Go to boiler guide
Boiler engineer at work

Annual boiler service

If you don't need cover, you can keep your boiler serviced for just £7 a month.

Go to annual boiler service

1 No claims can be made within the first 30 days. Terms, conditions, eligibility criteria, and exclusions and cancellation charges apply.

2 Terms and conditions, eligibility criteria and exclusions apply. New customers only. Offer ends 12 December 2023.

3 If your boiler is less than 7 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay up to £2,500 for the boiler replacement. If your boiler is 7 years old or more, but less than 10 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay a contribution of £400 towards the boiler replacement. Check out our full terms and conditions for more info.

Our boiler cover privacy policy

OVO Energy Ltd is an appointed representative of CORGI HomePlan (for general insurance distribution) which is authorised and regulated by the Financial Conduct Authority under firm reference number 824122.

CORGI HomePlan Ltd and OVO Energy Ltd are part of the OVO Group Ltd.