Smart meters at OVO

At OVO we’ve already installed smart meters for over 100,000 customers. Here you will find out a bit more about smart at OVO. You can also find more about the government plans and all kinds of smart info at the Smart Energy GB website.

What are smart meters?

They are the future of energy.
They are here now.

Smart meters are similar to standard electricity and gas meters. They do exactly the same job, but the smart part means that they ‘talk’ straight to us, so you don’t need to give us any meter readings. It makes sure we always have completely up-to-date figures for the amount of energy you’re using and you’ll always get totally accurate bills from us.

More importantly, the meters ‘talk’ to you, too – telling you how much energy you’re using and when. It’s a great way to spot patterns in how you use gas and electricity, where you could be using more than you need, and where you can cut back to make savings.

Find out more

It couldn't be simpler to get a smart meter installed in your home.

  •  1. We'll let you know when our engineers will be in your area

  •  2. You choose a convenient date and time for your appointment

  •  3. We send you a confirmation with all the details you need

  •  4. Our engineer will turn up at the agreed time and fit your meters

  • 5.  You can start keeping an eye on your energy use and saving money

How do i get a smart meter?

We are in the process of deploying engineers across the UK and aim to get in touch with customers when we have availability in your area.

You can book online where there is availability or request a callback using the below links. Availability changes on a daily basis so if there are no slots showing right now you can keep the links to check back another time.

Already an OVO Customer?

Book online:

If you'd rather speak to us to check availability and book your installation then you can request a call-back here.

Not an OVO Customer?

If you pay as you go for your energy: See what you could save and sign up

You will be able to book your installation while you sign up or we'll get in touch when our smart installation engineers are next in your area.

If you pay monthly for your energy: See what you could save and sign up

We'll get in touch when our smart installation engineers are next in your area.

Already booked your smart meter installation?

To find out more about smart meter installation and how to prepare if you have already booked then follow the below links:

Smart meter installation Code of Practice

We’ve signed up to the Ofgem-approved Smart Metering Installation Code of Practice (SMICoP). You can view the latest version of the Code here

Once you’ve got your installation date, the main thing you need to do is make sure someone over the age of 18 is at your home to let our engineer in on the day.

Want to know more about installation? Check out our Install FAQ’s  in our smart meters section in OVO Answers


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