smart meters

Smart meters

Save money with a smart meter

Start by seeing what you’re spending on energy

What is a smart meter?


A smart meter is a digital gas or electricity meter that sends meter readings automatically. You’ll be able to see how much energy your home uses from your phone. We'll also give you an In-Home Display (a handy digital device) at no extra cost so you can see this energy use in real time.

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What is a smart meter?


A smart meter is a digital gas or electricity meter that sends meter readings automatically. You’ll be able to see how much energy your home uses from your phone. We'll also give you an In-Home Display (a handy digital device) at no extra cost so you can see this energy use in real time.

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Nearly 3/4s of those with a smart meter say it has helped them be more aware of energy use.¹

Smart meter benefits

A smart meter can help you:

Get more accurate bills

So you only pay for what you use

Say goodbye to meter readings

A smart meter sends these for you

Spot ways to cut costs

And save energy at home

Be a part of something bigger

Help support the UK energy grid

Want to know more? We've put together a video explaining why you might want to get a smart meter.

Ready to go smart?

How smart meters work


Smart meters automatically send meter readings using their own secure wireless network – no wifi needed.

You decide how often your smart meter sends readings. We recommend every half hour. The more data you have, the more you can learn about your energy with:

  1. Your In-Home Display – it’s your energy at a glance
  2. Our app – personalised information about how your home uses energy
Graph showing daily cost of electricity in the OVO Energy App

How smart meters work


Smart meters automatically send meter readings using their own secure wireless network – no wifi needed.

You decide how often your smart meter sends readings. We recommend every half hour. The more data you have, the more you can learn about your energy with:

  1. Your In-Home Display – it’s your energy at a glance
  2. Our app – personalised information about how your home uses energy
Graph showing daily cost of electricity in the OVO Energy App

Helping us all on the Path to Zero

Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.

Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.

A girl playing with a rocket

Helping us all on the Path to Zero

Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.

Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.

A girl playing with a rocket

How to get a smart meter


Booking an appointment online for your free smart meter is simple. Just answer a couple of questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.

And just so you know, we're only installing SMETS2 smart meters – the kind that work with all energy suppliers.

It’s even easier to book an appointment if you log in to your OVO account.

Book your free appointment
get a smart meter

How to get a smart meter


Booking an appointment online for your free smart meter is simple. Just answer a couple of questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.

And just so you know, we're only installing SMETS2 smart meters – the kind that work with all energy suppliers.

It’s even easier to book an appointment if you log in to your OVO account.

Book your free appointment
get a smart meter

Renting and ready to go smart?


If your name's on the energy bills, you don't need your landlord's permission to get a free smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.

And we always tidy up after the smart meter installation.

White tick in a green box that's on a slight angle

Renting and ready to go smart?


If your name's on the energy bills, you don't need your landlord's permission to get a free smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.

And we always tidy up after the smart meter installation.

White tick in a green box that's on a slight angle

When you get a smart meter installed

1. We'll call ahead on the day

Just to check how you’re doing. Our engineers are following the latest safety guidance.

2. You'll get a tracking link

So you'll know when your engineer's on the way and you can check everything's ready for their arrival.

3. We'll install your smart meter

It’s a safe, hassle-free installation that takes about an hour to replace a single meter, and 90 minutes for both gas and electricity meters.

4. You'll get a free In-Home Display

The In-Home Display (IHD) is a handy digital device that shows your energy use in real time.

Need to know more? Take a look at this guide to the smart meter installation or watch our video talking about what you can expect on the day

Award-winning service

We want to give our customers the best smart meter experience possible. We were runners-up for the Best Smart Meter Experience in the Uswitch Energy Awards 2022.

Check out our smart videos

What is a smart meter?

Why we think smart meters are great in just 60 seconds.

Watch on YouTube

Why get a smart meter?

A 60 second video on why you should get a smart meter.

Watch on YouTube

Installation day

Just 60 seconds on what to expect when you get your smart meter installed.

Watch on YouTube

Want to know more about smart meters?

Your smart meter questions answered

Sources and references

1 Based on research published by Smart Energy GB on 5 January 2023: 'Brits turn to savvy money-saving ideas to get them through 2023'.