Stay comfy. Save energy. Simple.

You’ll get a tado° Starter Kit: Wireless Smart Thermostat V3+. It has everything you need to control your home’s heating and hot water from anywhere.

This clever tech connects your heating system to the internet, via your wifi. The tado° lets you do things like turn your home’s temperature up or down, turn your hot water on or off, and set a daily schedule – all through an easy-to-use app.

Forgotten to turn your heating off before going on holiday? All good. You can control your tado° from anywhere. Find out more about how smart thermostats work in our handy guide.

Smart meters and smart thermostats are two separate things. A smart meter takes automatic readings and allows you to track your energy use in £ and p – so you can see where you can make changes and lower your bills. And a smart thermostat gives you extra control over your heating, from anywhere, so you can easily make those changes and lower those bills even more.

Yes – tado° works with most voice assistants including Amazon Alexa, Google Assistant, and Apple HomeKit. Add tado° to your smart home setup to easily control your home’s heating (without ever having to leave the sofa).

If you’d like to be the boss of your heating and reduce your bills with some easy tech – then the answer is yes!

You can get a tado° if:

• You’re an OVO member
• You’re on a dual fuel or gas-only monthly plan
• You have an internet connection

If you decide to install the thermostat yourself, we’ll post it to you free via Royal Mail. You’ll get it within 3-5 working days.

If you want an engineer to install your tado°, they’ll just bring it with them on the day.

Just select that you’d like an engineer to install your tado° on your OVO account when you’re buying it. At the moment we can offer engineer installation in these postcode areas: BA, BD, BS, CF, DH, DL, EX, HU, LS, M, NP, OL, PL, PO (excluding Isle of Wight), SA, SO, TA and YO.

Once your thermostat is installed, log in to your OVO account. Under smart devices on the left-hand menu, you’ll see a smart thermostat option. When you click it, there’ll be a button to link your tadoº.

But don’t worry about remembering all of this. Our friends at tadoº will remind you how to do it as soon as you’ve set your thermostat up.

If you have any issues with your thermostat, please get in touch with tadoº first. On the tadoº app, select the 'more' tab and tap on any one of the topics. You can also visit their help centre at support.tado.com/en or use their online chat at tado.com/en.

For anything else, feel free to give us a call on 0330 102 7423, from Monday to Friday, 9am-5pm. Or email us at [email protected]. Our team will be happy to help.

The tadoº thermostats come with a 2-year warranty. Check out section 13 of tadoº’s terms and conditions for more.

If you want to leave us before the 12-month period, that’s okay. We’ll just add the remaining cost of the tadoº to your final bill.

If you change your mind and no longer want your thermostat, no problem. To get your full money back, you’ll need to return it to us (intact and undamaged) within 14 days from the day you received it.

Just call us on 0330 102 7423 or email us at [email protected] We’ll let you know how to send it back to us, and:

• If you paid for it all upfront, we’ll refund the money to the card you used for payment
• If you chose to pay monthly, we’ll refund the money you’ve already paid as energy credit (you’ll see this added to your OVO balance)

For more info, check out our terms and conditions.

A smart meter is a meter that communicates with your energy supplier so they can receive your readings automatically. They measure how much energy you use, then share this info with you in your online account and an In-Home Display (IHD).

Unlike your old meter, you can see how much energy you’re using – so you can make small changes to stop wasting energy, which can help you save money. Find out more about smart meters.

You'll still benefit from the cool features within the tado° app!

You don’t have to, but it would be super great to have one.

Thanks to its automatic half-hourly or daily readings, a gas smart meter will show you exactly how much it costs to heat your home. And right now, this is the one way we can bring you personalised tips on how to waste less energy.

Watch this space: our team is working on finding new ways to change this.