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Looking after our customers is the most important thing to us
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Let’s do something big, together
At OVO, you get 100% renewable electricity as standard1 and access to our carbon-kicking green tech. We’ll also plant a tree in your name every year with the help of our friends at the Woodland Trust.
This means that just by joining us you’ll be restoring nature and cutting carbon – about 792kg of it a year!2
Good for the environment
"I cannot recommend OVO more highly! Their awareness and care for the environment and it's people is refreshing and exemplary."
Linda Conway
Service that puts you first
"The best energy company I have ever been with. In my view their customer service is second to none."
Richard Barber
It's the green that keeps on giving
100% renewable electricity
As standard, for everyone1.
Tree-planting power
A carbon-busting tree planted for you every year.
Zero carbon by 2030
We’ll be a net zero carbon business by 2030 – join us!
Come home to an OVO Smart Home
That's planet-changing tech, brought to you today - right from the future.
Rated 4.2/5 on
See all 60417 reviewsGood customer service thanks
Good customer service thanks
payment error
Whilst using the OVO app to pay a bill there was an error, I rang and Kyle was very polite and helpful and sorted my problem with ease.
i like being with ovo because i didnt…
i like being with ovo because i didnt have to wait long on the phone
The booking was easy to do
The booking was easy to do. Fast efficient service. Friendly fitters.
My experience with OVO has been positive
My experience with OVO has been fantastic. My query’s have always been dealt with efficiently. Always encountered friendly members of staff who are happy to help. Very professional.
Smart meter installation.
The OVO engineer was courteous and polite.
I like them.
Haven't been with Ovo Energy for long but haven't had any problems. I like having my two bills put into just one so would recommend.
Discussed changing tariffs with…
Discussed changing tariffs with customer adviser. Conversation was polite and helpful
Engineer arrived as per telephone call…
Engineer arrived as per telephone call and promptly started to install smart meter. This was done without any fuss or hassle. First class service.
Really Helpful!
Toni was really helpful and knowledgeable, phone call was answered quickly and all questions were answered
Excellent customer service
Excellent customer service. First time for me to sort out bills, and he was very helpful and understanding. Thank you.
Excellent all round
Excellent all round
House move
Moved house and the whole process of switching address and tariffs was super easy. No long telephone queue either, which makes a change! Great customer service. Thanks!
Very helpful
Very helpful
Excellent help from Don on customer…
Excellent help from Don on customer service team
Very competitive pricing but getting in…
Very competitive pricing but getting in touch with someone is a hassle
Always helpful staff and when Toby came…
Always helpful staff and when Toby came round he explained what he was doing as he went about the job. Great service!
I had to make a phone call and the…
I had to make a phone call and the gentleman who answered who was called Lewis was very professional and dealt with my enquiry very quickly
Very helpful call handler a credit to…
Very helpful call handler a credit to your company
Excellent service.Very efficient dealt with my problem.
My Querry was dealt with efficiently. I will recommend OVO to my friends and family.😃
It couldn’t be easier to join us
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Important information
1 Renewable electricity is cleaner than traditional electricity sources because it produces less carbon emissions and pollution. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.
2 By switching to OVO Energy you could reduce your carbon footprint by up to 792kg of carbon per year. This is based on the carbon emissions caused in the production and consumption of the 100% renewable electricity OVO provides as standard, compared to the emissions caused by the production and consumption of UK grid average electricity. Average UK household energy consumption figures were sourced from BEIS (2019). The carbon emissions factors were calculated by the Carbon Trust.