Changes to the energy price cap in January

Find out how this impacts you, whether you pay monthly for your energy, or Pay As You Go. You can also see what advice and support we can provide.

Learn more about the price cap

Fix your prices before the rise

Fix your energy prices before the new energy price cap with one of our fixed plans.

Why choose OVO Energy?

Your energy essentials

Use our free app to track energy use in your home3

Planting Promise

Every year, we plant 1 million trees in the UK4

Trusted by millions of UK homes

You’ll be in safe hands with us

Girl with toy

Path to Zero

With a range of smart tech to choose from and our expert teams by your side, we can help reduce your energy bills and our collective carbon footprint. Join us on the path to energy that's better for you, your wallet and the planet.

What people say about OVO Energy

Trustpilot

Rated 4.2 stars by more than 128329 customers

Phone call…

I found the Customer Service representative extremely helpful and would certainly use that route again

Judith Holden

December 08, 2023

5 stars
Efficient & Effective.

Didn't have to wait long to get through and advisor was helpful and polite,

Peter Bunker

December 07, 2023

5 stars
Great customer service

Great customer service. Calls answered quickly by very helpful staff. The app is so easy.

Sas

December 07, 2023

5 stars

Important information 

  1. No claims can be made in the first 30 days. Terms, conditions, eligibility criteria, exclusions and cancellation charges apply. Offer available to new customers only. Offer expires 12/12/2023.
  2. The actual saving is 93% - correct at 1 October 2023. To reach this we’ve utilised the standardised guidance and calculations from MCS. The claim is based on the following assumptions 1) Your home is on the South Coast of the UK 2) You have a south facing roof that’s not shaded and is sloped at 41° 3) You have 12 415W solar panels and a 9.5 kWh battery installed 4) You’re home all day with an annual electricity consumption of 3,100kWh per year, pay 27p per kWh for your electricity unit rate (our Standard Variable Rate correct at 1 October 2023) this does not include your energy standing charge. 5) You use 2872kWh of the 5632kWh that your solar panels generate, which leaves only 228kWh to be covered by the grid. From these assumptions, you will consume 2872kWh of the electricity generated by your panels. Your estimated annual electricity consumption for your home is 3,100kWh, and 2872kWh is equal to more than 90% of 3,100kWh. If your roof is shaded or isn't south facing, these figures are likely to be lower, actual savings are dependent on your property type, roof type, area and location.
  3. OVO’s 2019 analysis of academic research into the effectiveness of feedback on energy consumption behaviours indicates that being able to monitor your energy usage by installing a smart meter and having access to energy insights information can lead to a reduction in energy use. The reduction in energy use results from the customer making changes to their habits by curtailing home energy use through actions such as optimising heating settings or switching lights off. The actual savings achieved will vary depending on individual energy use and the nature of changes made to a customer’s energy habits. OVO’s energy tracking is currently available for the majority of OVO customers and will be made available to all remaining customers soon.
  4. OVO Energy plants 1 million trees across the UK each year with its tree planting partners, The Conservation Volunteers and the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so planting trees helps to slow down climate change.