Terms and conditions:
This shows the monthly average waiting time for January 2018. Calculated by adding the weekly average waiting times together
for the month, then dividing them by four. Calls include all inbound sales and service calls for OVO pay monthly
Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your
first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit.
Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account
after you’ve paid your bill. Full terms apply:
Representative monthly Direct Debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs
gas) paying in advance by Direct Debit, including online discount. All rates correct as of 06/06/17, but may go up
Online Discount - £30.00 per year per fuel is calculated on a daily basis as £0.0822 per day, as long as you manage your
account online, via My OVO. Your Online Discount will be credited to your account when we bill you.
If you’re signed up to our Green Energy, we purchase renewable certificates for 100% of your electricity use from green sources
such as wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.
Visit ovoenergy.com/ovo-fuel-mix for more information.
By signing up to the EV Everywhere bundle for 2 years, you’ll get free POLAR plus membership (normal cost £188.40 for 2 years),
plus our Green Energy add-on with your fixed plan for free (normal cost £120 for 2 years). Total saving: £308.40
over 2 years.