We've got you covered

Come rain or shine, you can rely on us

Let’s do something big, together

At OVO, you get 100% renewable electricity as standard1 and access to our carbon-kicking green tech. We’ll also plant a tree in your name every year with the help of our friends at the Woodland Trust.

This means that just by joining us you’ll be restoring nature and cutting carbon – about 792kg of it a year!2

uSwitch supplier of the year WINNER 2019

Good for the environment

"I cannot recommend OVO more highly! Their awareness and care for the environment and it's people is refreshing and exemplary."

Linda Conway

Service that puts you first

"The best energy company I have ever been with. In my view their customer service is second to none."

Richard Barber

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Together we’ve planted
1948000
trees in the UK!
Join today and help us plant more

It's the green that keeps on giving

100% renewable electricity

As standard, for everyone1.

Tree-planting power

A carbon-busting tree planted for you every year.

Zero carbon by 2030

We’ll be a net zero carbon business by 2030 – join us!

Come home to an OVO Smart Home

That's planet-changing tech, brought to you today - right from the future.

Rated 4.2/5 on

TrustpilotSee all 57098 reviews
Very satified customer.

I have never had any problem with OVO, I have been with them for several years now and not because I don't 'check around' because I do. whenever my deal is approaching its end, they contact me in plenty of time, which is important to me, and I am able to move onto a new deal or stay on the same. They keep me informed of my balance on a regular basis, again something which is important to me, and getting money back is not really a problem, at least for those who are computor literate, and if you are not ( Which I am not, they guide you through the process if necessary)

James Potts
May, 24
5 stars
Brilliant

What a lovely young man….very polite and helpful thank you

Maxine Oreilly
May, 24
5 stars
Spoke to Hannah today in regards to…

Spoke to Hannah today in regards to setting up a new account. Extremely helpful and patient with me even after I wasted her time. Would gladly call back in the event I have any issues.

customer
May, 24
5 stars
Honesty is rare these days.

Honesty is rare these days. They kept their promise.

Stephen Clay
May, 24
5 stars
All good

All good, hopefully you can try keep everyone's costs down.

Neil
May, 24
5 stars
Luke … just a star ⭐️

I spoke to Luke and he was so good, I was showing the app. to my husband and accidentally pressed the button to change our plan. Luke was very understanding and so helpful, can’t thank him enough.

Lisa
May, 24
5 stars
Super-helpful with many issues

I had many questions about 3 OVo accounts in my name which i had having moved out of my house for 6 months and moved back in again. Fergus patiently worked through all my questions on each account with me. On the first account, we confirmed it was all as I expected. On the second account, Fergus carefully checked when my £297 refund would arrive. And on the third account (now closed), he explained all the transactions on it to my satisfaction and advised me to pay the balance of £1.07 owing now rather than waiting for OVo to take another DD payment of £73 and then refunding me the surplus. This is did and Fergus also advised me that I could reduce my DD on my active account because the smart meter readings were showing I was using less than expected. And he did that for me too. So we worked through a lot of issues and fully resolved them all. He spent a lot of time helping me and I feel fully satisfied. I was impressed at Fergus’ knowledge of the OVo systems and his willingness to see issues through to the end. A star employee!

KAREN
May, 24
5 stars
A credit to Ovo Energy

Don was very polite and professional, making the call totally straightforward and worthwhile.

Peter James
May, 24
5 stars
All good so far let’s hope it stays…

All good so far let’s hope it stays that way.

customer
May, 24
5 stars
Ian was amazing great customer service

Ian was amazing great customer service

customer
May, 24
5 stars
I have joined ovo today

I have joined ovo today. I found a good deal. Really impressed with their customer service. They have direct contact number to call not like other providers ( hard to speak to someone) the guy who helped me he was so helpful and kind. I have to wait very short time to connect to someone. I am very impressed with their service. Thank you Ovo team.

customer
May, 24
5 stars
Fantastic service provided by Iain

Fantastic service provided by Iain, was patient and helped me get the resolution I was after.

customer
May, 24
5 stars
Great see an easy to use

Great see an easy to use

Stacy stainer
May, 24
5 stars
Very helpful and friendly customer…

Very helpful and friendly customer service from Don today, didn’t have to wait too long to get through on the phone. Thank you.

Miss E
May, 24
5 stars
The young man that I spoke to was very…

The young man that I spoke to was very helpful .I asked him to speak slowly and clearly as I am very hard of hearing,he did.And he thankfully assured me I would not have to keep reading the meters .

maureen wright
May, 24
5 stars
WhatsApp was really convenient

Very quick and easy to get in touch, deal with my queries and Natalia was able to recommend other money saving options.

Zoe
May, 24
5 stars
Good advice and a sympathetic ear

I was looking for advice as coming to end of 2yr fixed SSE plan, your operative, so sorry but forgot his name, was so helpful and gave me good advice. He was also sympathetic with regard to increasing prices, though not his fault, it was really helpful to give me a little more clarity as to how to move forward.

Jo Kennealy
May, 24
5 stars
Erin was extremely polite and patient…

Erin was extremely polite and patient with me and repeated several times so that I understood everything.

James Hayward
May, 24
5 stars
Impressed all in all

The support operative I called very quickly resolved an issue at my property that was preventing me from signing up online, then took me through available options and tariffs efficiently and professionally. He turned around what I thought would be a frustrating phone call into one that was successful within a short time. Excellent work. A bonus was that call waiting times were also short.

David Hulse
May, 24
5 stars
Piotr was fantastic

Piotr and his colleagues were fantastic. Good communication throughout. Was happy to adapt to accommodate our needs.

Sam Hollister
May, 24
5 stars

It couldn’t be easier to join us

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Important information 

1 Renewable electricity is cleaner than traditional electricity sources because it produces less carbon emissions and pollution. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.

2 By switching to OVO Energy you could reduce your carbon footprint by up to 792kg of carbon per year. This is based on the carbon emissions caused in the production and consumption of the 100% renewable electricity OVO provides as standard, compared to the emissions caused by the production and consumption of UK grid average electricity. Average UK household energy consumption figures were sourced from BEIS (2019). The carbon emissions factors were calculated by the Carbon Trust.

4 Saving based on the estimated annual cost for a non-economy-7, dual-fuel, high user (4300 kWhs elec. and 17000 kWhs gas) paying monthly in advance by Direct Debit. Comparisons made against the Ofgem published tariff cap for a customer on a standard variable or default tariff that comes into effect on 01/04/2021, applied to the same high user consumption values. Savings are an estimate only and your actual costs will vary according to your region and usage. All rates correct as of 05/08/2021.

5 An independent study has shown that installing and correctly using a tadoº Smart Thermostat can reduce your energy use from heating by up to 31%. The study found that the tadoº device can reduce heating energy requirements by 14-26% through controlling the heat source (e.g. boiler or heat pump). You could also save another 7% by turning down the heating based on the weather forecast, depending on the window sizes. If the window surfaces are relatively large, the energy saving will be greater. Reducing energy use from heating will result in less carbon being emitted, which can help make your home greener. Savings are an estimate only and your actual savings will vary depending on your energy use and the changes you make to your energy habits.

6 Enjoy even greener energy with OVO Beyond in comparison with our standard OVO plans. In addition to 100% renewable electricity as available with our standard plans, OVO Beyond reduces your yearly carbon emissions from the energy used in your home that is supplied by OVO to net zero by providing 100% carbon-neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your electricity & gas, you will also get 5 trees per year in UK schools and communities and other green benefits. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold StandardSee here for more information on how we restore nature and protect rainforests with our offsetting programmes.

7 We were the first mainstream supplier to remove coal and nuclear from our fuel mix - find out more www.ovoenergy.com/about

8  Powering and heating your home can make up 28% of your carbon footprint. This is an average amount and excludes emissions from things that you cannot directly control such as supporting the NHS, defence, government bodies, etc.

9 The trees we're planning to plant this year will absorb around 54,000 tonnes of carbon in the next decade. To find out how this figure is calculated, read our blog: https://www.ovoenergy.com/blog/green/trees-natures-carbon-eating-machines 

10 Trees prevent floods, cut pollution and lower temperatures in cities. https://www.woodlandtrust.org.uk/trees-woods-and-wildlife/british-trees/how-trees-fight-climate-change/

11 Based on data from 25th November 2020 to 25th February 2021 where OVO answered calls within an average of 52 seconds.