Expert advice for maximum efficiency
Introducing OVO Energy Experts, in partnership with Energy Saving Trust
Get a full expert assessment for your home, a personalised Home Health Report and follow-up advice to save energy and money. You'll also get a brand new Energy Performance Certificate – all for £100.
If you're an existing OVO customer, check your online account for exclusive discounts.
Experts by name, experts by nature
Every home is unique. That’s why this service is tailored to you.
The more energy efficient your home, the less energy it uses. So we’ll work out which upgrades it needs to help you save money and cut carbon. That’s better for you and better for the planet. This is a brand new service and we're looking to expand our areas. Check to see if there's an OVO Energy Expert in your area.
Experts by name, experts by nature
Every home is unique. That’s why this service is tailored to you.
The more energy efficient your home, the less energy it uses. So we’ll work out which upgrades it needs to help you save money and cut carbon. That’s better for you and better for the planet. This is a brand new service and we're looking to expand our areas. Check to see if there's an OVO Energy Expert in your area.
Here’s what you’ll get
A visit from an OVO Energy Expert
Our Energy Experts are qualified home energy assessors. They'll go room-by-room, carrying out a top-to-bottom review of your home's energy efficiency. Think of it just like a health check for your home.
They'll take the time to understand your home and any future plans you have for it, as well as answering any questions you have on the day.
What to expect on the dayPersonalised advice in a Home Health Report
After the visit, your Energy Expert will create a personalised report for your home.
It'll give you advice on the steps you could take to make your home more energy efficient – from insulation to switching your boiler for a heat pump. And it'll include details of funding that may be available to you. We’ll follow up with more advice on how OVO can support you in making your home greener.
More on our Home Health ReportEnergy Performance Certificate (EPC)
This officially recognised certificate grades how energy efficient your home is. And it tells you what your cost savings and carbon savings would be if you made your home more energy efficient. We’ll register your certificate with the government to make it official.1
Read about EPCsWho can book a visit?
Interested in booking a visit with one of our Energy Experts? You’ll need to:
- Be an OVO Energy customer. Not with us? Switching is easy.
- Be the homeowner. We’ll need to register your new EPC with the government and for that we need permission from the homeowner. We’re working on opening up this service to those who rent, so watch this space.
Who can book a visit?
Interested in booking a visit with one of our Energy Experts? You’ll need to:
- Be an OVO Energy customer. Not with us? Switching is easy.
- Be the homeowner. We’ll need to register your new EPC with the government and for that we need permission from the homeowner. We’re working on opening up this service to those who rent, so watch this space.
How it works
Schedule your visit
Choose a time and date for one of our Energy Experts to come round, then add your details and book an appointment.
Learn from our experts
The Energy Expert will confirm when they’re nearby. When they arrive, their goal is to show you how to improve your home’s efficiency.
Answer some questions
Your Energy Expert will check features like walls and windows, and ask you questions to understand how you use energy at home.
Get a personalised Home Health Report
Once you’ve paid for your visit, your Home Health Report will be sent to you. We’ll follow up with advice on how OVO can help make your home more energy efficient.
Receive your Energy Performance Certificate
Your Energy Performance Certificate (EPC) shows your home's energy rating on a scale from A (very efficient) to G (inefficient).
Check out this important information
The areas we currently serve are: Aberdeen, Berkshire, Cambridge, Cornwall, Derbyshire, Essex, Glasgow, Hampshire, Kent, Lancashire, West London, Luton, Nottingham, Oxfordshire, Tyne and Wear, West Midlands, West Sussex and Wiltshire.
You can also use our postcode checker which can be found on the OVO Energy Experts booking page of your energy account. We’re continuously looking to expand so check back soon.
Someone 18 years old or older will need to be at the property for the Energy Expert visit which can take up to 2 hours (depending on the size of your property).
OVO Energy cannot make any guarantee about the costs of the work required or any savings that can be made. Any decisions about investment in energy efficiency measures should be made following further professional advice and a site visit by the contractor. We suggest getting at least three quotes before making the decision to undertake any work.
Read our core OVO Energy Experts terms and conditions.
1 Your EPC rating will reflect the rating of your home at the date of the visit. If you have a previous EPC rating for your property, this rating might go up or down based on your new review carried out by your Energy Expert.