For peace of mind,opt for OVO
We're pioneers when it comes to better energy. And our 80,000 5-star ratings on Trustpilot show that people and the planet are at the heart of what we do. It's also one of the reasons we won Green Company of the Decade at the BusinessGreen awards.
With OVO, you're in good hands.
Why choose OVO?
Since 2015, we've planted 5 million UK trees to help absorb carbon and create greener spaces for you to enjoy.
Trusted by millions of UK homes
We power millions of UK homes with energy. With over 100,000 5-star reviews on TrustPilot, you’ll be in safe hands with us.
Save energy. Save money. Win-win.
OVO Beyond rewards your greener choices with long-term savings. Earn free low-carbon tech for the future and lower your bills right now.
Get rewarded for greener energy use
Our Power Move customers have saved over £1 million by using greener, off-peak energy.
Questions and answers
Once you've chosen the supplier and tariff you'd like to move to, it can take up to 5 working days to switch. You can also ask for a later switch date if you like.
Exit fees are common with fixed energy tariffs. If you’re not in the cooling-off period, at the end of your contract, or on a standard variable rate, you’ll probably need to pay an exit fee when you leave. Ours is £75 per fuel. You might find that you save more with another supplier than the cost of the exit fee, making it better to switch.
It depends. Variable energy tariffs are flexible, so you can change at any time. With fixed, you get peace of mind knowing that your prices won’t change for a set amount of time.
You can still switch if there’s a debt with your supplier and it’s been less than 28 days. Your old supplier will add anything you owe to your final bill. You'll need to repay a debt first if you've owed money for over 28 days. This is different for prepayment meter customers (see below).
You can still switch with debts of up to £500 on gas, and £500 on electricity. The supplier you switch to will take on the debt and you’ll repay them instead. This happens under a “Debt Assignment Protocol”