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Featured questions

I'm moving home, how can OVO help me?
This question covers both what to do about gas and electricity when you move into a new home, and what happens when you move away from a property we’ve supplied.
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What’s the OVO Forum all about?
It’s our new online community. A place where you can ask questions and get answers whenever you need them – morning or night, any day of the week.
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What makes up my monthly energy bill?
Your monthly bill doesn’t just cover the energy you’ve used, but network and metering costs, social and environmental obligations as well as supplier overheads and VAT.
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OVO Forum Questions Visit OVO Forum

So your economy 7 meter gives you off-peak cheap electricity, but when is it cheapest?
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Fun Friday Facts.......
in Anything but Energy
How has having a smart meter helped you?
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What to do in an emergency

If you’re worried about your supply or something’s not right, let us know asap.

In an emergency

Guides

Pick up all the insider know-how you need to help you get more from your energy.  And spend less.

See our guides

Have we let you down?

If you’re not happy - or even if you are - tell us. The more we know how we’re doing, the better we do things.

Have a look here to see how many customers have complained, what happened next, and how we've sorted things out at the end of each quarter and year. 

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Helping you save energy

Wise up to all the tips and tricks that can make your home cosier and bills lower.

Energy efficiency

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Our offices

Bristol

1 Rivergate, Temple Quay, Bristol BS1 6ED

London

33 Notting Hill Gate, Kensington, London, W11 3JQ
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