Troubleshooting.

Whether your smart meter's not sending readings, you've lost your electricity or gas supply, or you're having trouble with your In-Home Display (IHD), we can help. On this page you'll find answers to all of these issues and more.

If you can’t find the answer to your question here, you can also check out the OVO Forum. There, you’ll be able to connect with other members of our online community to find your answer. Or, if you prefer, you can always contact us via online chat.