Plan Zero

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Driving progress to zero carbon living

The energy transition needs companies to fundamentally change how they operate. To meet this challenge, we launched Plan Zero – a strategy designed to map, reduce, and manage carbon emissions across our entire corporate footprint.

Rather than relying on vague environmental targets, we built a practical framework backed by climate science. We used this strategy to decarbonise our internal operations, re-engineer our product offerings, and build a modern, forward-thinking workplace to make sure the green transition includes everyone.

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Climate target

Reach true net zero by 2035

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Customer target

Be the UK’s most trusted company

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Culture target

Be the UK’s best place to work