Plan Zero
Driving progress to zero carbon living
The energy transition needs companies to fundamentally change how they operate. To meet this challenge, we launched Plan Zero – a strategy designed to map, reduce, and manage carbon emissions across our entire corporate footprint.
Rather than relying on vague environmental targets, we built a practical framework backed by climate science. We used this strategy to decarbonise our internal operations, re-engineer our product offerings, and build a modern, forward-thinking workplace to make sure the green transition includes everyone.
Climate target
Reach true net zero by 2035
Customer target
Be the UK’s most trusted company
Culture target
Be the UK’s best place to work