Start your heat pump journey

Save an average of £315 a year compared to a gas boiler.1

Heat pumps are super efficient, better for the planet and for your wallet. They suck warmth from the air and use it to heat your home and give you hot water.

You could also be eligible for a government grant of £7,500 to help with installation.2

Image 0

What makes a heat pumpbetter than a boiler

Just as warm

Just as warm

Your heat pump will keep your home as warm as a modern boiler, all year round.³

Cleaner and greener

Cleaner and greener

Your heat pump runs on electricity not gas, so it helps cut carbon.

Lasts longer than a boiler

Lasts longer than a boiler

Works for over 20 years compared to a modern boiler which works for 10 to 15 years on average.9

Detail Info Section image

Our hot heat pumppackage

Peace of mind included

  • Your green upgrade includes a fully fitted air source heat pump. We’ll also install new radiators where needed.

Get a grant for £7,500

  • Good news – you could be eligible for a government grant of £7,500 to get help with installation costs.

Personalised service

  • From start to finish, your heat pump upgrade is in safe hands.

Your greenerheating journey

1

Estimate

Get an online estimate for your heat pump in minutes, based on your home.

2

Design Consultation

We’ll pass your details to a trusted local expert who will design the heat pump set up in line with your heating needs.

3

Proposal

Get a clear, no obligation quote with all the information you need. If you decide to move forward, you may be eligible for a government grant to help with installation costs.

Installation

Installation should take between 5 to 8 days. Your engineer will guide you through the process and make sure you’re happy with your new heat pump.

We’ll send you an email to sign up to our free add-on, Heat Pump Plus. It lets you unlock a cheaper rate of 15p per kWh, to power your heat pump for less. Terms and eligibility criteria apply.

Detail Info Section image

What to expect from yourDesign Consultation

  • A detailed room-by-room heat loss assessment

  • We’ll check if you need new radiators, which might help reduce your heating bills

  • A personalised proposal based on your home and energy use

  • We will share all this information with you, and you can even take it to another provider if you like

The first step to booking a Design Consultation is getting an estimate.

Heat your home for less withHeat Pump Plus

When you get your heat pump and energy through us, you’ll get access to Heat Pump Plus. It’s our heat pump tariff add-on which unlocks a cheaper rate of 15p per kWh, so you can power your heat pump for less.

Here's what you'll save in a year witha heat pump compared to

info-card-graphic

Gas boilers

Average of £3151

info-card-graphic

Storage heating

Average of £7455

info-card-graphic

Oil Heating

Average of £3956

info-card-graphic

LPG

Average of £5907

Detail Info Section image

Not ready for aheat pump just yet?

You can bank up to a year’s worth of free greener heating, ready to use when you buy a heat pump through OVO. Just sign up to Beyond, our Energy Savings Account. It gives you offers today and lets you bank rewards for a greener tomorrow – just for being with OVO.8

OVO Guides

Learn more aboutheat pumps

Use our guides to learn more about heat pumps, how they work in your home, if they are noisy and how to choose an installer

image
Eco

Will a heat pump work in my home?

image
Eco

How to choose a heat pump installer

image
Eco

How noisy are heat pumps?

Frequently asked questions

The short answer is yes. Although if you have an older, draughty home you might want to put in a little extra effort to make it more energy-efficient first. Otherwise it won’t be as cost-effective. Heat pumps work like a dream in well-sealed, ultra-energy-efficient homes that retain their heat for a long time.

We’d always recommend insulating your home properly before considering a heat pump. Think about things like walls, your loft, and windows and doors. That way, when you make the switch to a heat pump you know your home will be keeping all that lovely heat inside.

Once a year you need to give certain parts of your heat pump a quick check over yourself – but the engineer who installs it will show you what to do. You’ll also find the info you need in the booklet you get with it.

It can also be a good idea to get an expert to check it once a year – some manufacturers will require a yearly full service to comply with manufacturers’ warranties. This service could cost between £170 to £200 a visit.

With all this talk of “absorbing heat from the ground or air” you might be wondering how heat pumps cope in cold weather. The good news is that heat pumps can still work in very cold conditions – it’s just important to do your research and buy the right one.

Heat pumps are used all over the world in much colder climates than the UK (think the USA and Canada). And some models operate in temperatures as low as -20℃ (like one from Mitsubishi).

Heat pumps are around 4 times more efficient than gas boilers.4 Heat pump efficiency is measured using Coefficient of Performance (CoP). This is calculated by comparing the amount of input to the amount of output. For example, if an air source heat pump uses one kW of electricity to produce 3 kW of heat, the CoP is 3. The higher the CoP, the better, as it shows your heat pump is more efficient.

We’re not offering gas meter removals as part of installations, but we can arrange for your meter to be removed. Gas meter removal will cost £106.

Once removed, you’ll no longer have access to gas or pay a standing charge for your gas meter. If you leave your gas meter connected, you’ll continue to pay your gas standing charge.

If you’d like to arrange for your gas meter to be disconnected, please email us at [email protected]. Or email us on [email protected].

Important to know

  1. Savings will vary depending on your heat pump usage, efficiency rating, the cost per kWh of your standard home energy tariff, geographical location and weather. Actual sum is £316.22. Savings of £315 are based on the following comparison: a G-rated gas boiler running at 70% efficiency with an average annual consumption of 10,436 kWh at 6.03p per kWh used for heating and hot water, versus an air source heat pump installed through OVO with a Seasonal Coefficient of Performance (or efficiency rating) of 3.5 and an annual consumption of 2087 kWh at 15p/kWh with the Heat Pump Plus add-on. Terms and eligibility criteria apply.

  2. For eligible customers, the Boiler Upgrade Scheme offers a grant of up to £7,500 to help with installation costs. It will cover installations in England and Wales that take place before the end of March 2028.Homeowners in Scotland can apply for a grant of up to £7,500 through the Home Energy Scotland Grant and Loan Scheme. An additional £7,500 of funding is also available as an optional interest free loan through Home Energy Scotland. Terms and eligibility criteria apply.

  3. Source: Energy Systems Catapult

  4. Source: How a heat pump works - International Energy Agency

  5. Actual savings will vary depending on your heat pump usage, efficiency rating, the cost per kWh of your standard home energy tariff, geographical location and weather. Actual sum is £746.19. Savings of £745 are based on the following comparison: storage heating running at 100% efficiency with an annual consumption of 7305 kWh used for heating and hot water, at the average off-peak economy 7 electricity rate of 14.5p/kWh according to the according to the Energy Saving Trust as of December 2024, versus an air source heat pump installed through OVO with a Seasonal Coefficient of Performance (or efficiency rating) of 3.5 and an annual consumption of 2087 kWh at 15p/kWh with the Heat Pump Plus add-on. Rates updated December 2024.

  6. Actual savings will vary depending on your heat pump usage, efficiency rating, the cost per kWh of your standard home energy tariff, geographical location and weather. Actual sum is £396.58. Savings of £394 are based on the following comparison: an oil boiler running at 70% efficiency with an annual consumption of 10,436 kWh used for heating and hot water, at the average oil price of 6.8p/kWh according to the Energy Saving Trust as of December 2024, versus an air source heat pump installed through OVO with a Seasonal Coefficient of Performance (or efficiency rating) of 3.5 and an annual consumption of 2087 kWh at 15p/kWh with the Heat Pump Plus add-on. Rates updated December 2024.

  7. Actual savings will vary depending on your heat pump usage, efficiency rating, the cost per kWh of your standard home energy tariff, geographical location and weather. Actual sum is £594.86. Savings of £590 are based on the following comparison: an LPG boiler running at 70% efficiency with an annual consumption of 10,436 kWh used for heating and hot water, at the average LPG price of 8.7p/kWh according to the Energy Saving Trust as of December 2024, versus an air source heat pump installed through OVO with a Seasonal Coefficient of Performance (or efficiency rating) of 3.5 and an annual consumption of 2087 kWh at 15p/kWh with the Heat Pump Plus add-on. Rates updated December 2024.

  8. Bank one month of free heat for every 2 months you are with OVO up to a maximum of 12 months' free heat worth a maximum redemption value of £341.52 to be redeemed as a monthly credit to your bill of £28.46 when you purchase a heat pump from OVO. One month's free heat valued at £28.46, values given are based on customer having Heat Pump Plus tariff, please refer to terms for calculations. Actual savings may vary depending on efficiency of heat pump and tariff. Terms and eligibility criteria apply.

  9. Source: Energy Saving Trust