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Our energy charges list

There are times when you might be charged a one-off fee for extra work to be carried out - below are the details.

Read our full terms and conditions here

Charge reference

Amount (£)

Reference to T&Cs

Fraudulent or erroneous payment made to account Up to £25 per fraudulent or erroneous transaction, to cover the cost we’ve incurred in bank charges. 8. Payments and charges – your payment method

Meter accuracy testing

Electricity (inc VAT) - £89.25

Gas (inc VAT) - £138.40

10. Payments and charges – additional charges

Changing the position of your meter

Elec Single Phase - £79.20

Elec Three Phase - £138

Gas - £124.80

Additional DNO/Gas Network charges may also apply on an individual basis

10. Payments and charges – additional charges

Disconnection or reconnection of your supply

De-energise Elec - £42

Remove Elec - £68.25

Install Elec - £68.25

Remove Gas - £85.05

Install Gas - £92.40

Additional DNO/Gas Network charges may also apply on an individual basis

10. Payments and charges – additional charges

Prepayment meters installed at your property under warrant

Minimum fee of £370

(additional fees may apply depending on circumstances)

11. Payments and charges – late payments
Suspension or permanent disconnection of the supply under warrant

Minimum fee of £370

(additional fees may apply depending on circumstances)

11. Payments and charges – late payments

Interest rate for OVO Interest Reward

3% per annum if you've been with us for less than 1 year*

4% per annum if you've been with us between 1 and 2 years*

5% per annum if you've been with us for over 2 years*

13. OVO Interest Reward

Maximum credit balance which can earn OVO Interest Reward

£1,000

13. OVO Interest Reward

Online account management discount application £30 per year, per fuel. Calculated at £0.0822 per day. 14. Online Account Management
Green Energy amount £5 per month 16. Green Energy
Termination fee £30 per fuel 18. Cancelling your contract

 

*We calculate the years you’re with us based on the date we started supplying your first fuel. We’re currently unable to transfer OVO Interest Reward levels in the following instances:

 In these cases, your interest level will reset at 3%. 

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