Charge Anytime - Monthly Plans Reward Offer

1. About this Offer

1.1 The ‘Monthly Plans Reward Offer’ offer (the “Offer”) is available to existing Charge Anytime customers who have been sent information about the offer and signed up using the form provided. The purpose of the offer is to give customers an opportunity to try out the new Monthly Plans for a 3 month period and receive a reward in return.  Customers will be able to sign up to the offer between 24 September and 31 December 2025 (the “Offer Period”). The offer will give eligible customers a £50 voucher to redeem at a selection of businesses. The voucher will be provided to the customer via email following completion of trialing Charge Anytime Monthly plans for a consistent 3 month period. 

1.2 To be eligible to receive a voucher you must have signed up to any Monthly plan and stayed on a Monthly plan for a 3 month period. You may switch between plans within the 3 month period. More information on our Monthly plans available can be found here. Following completion of the 3 month period your voucher will be sent to the email address linked to your OVO account within 14 days of the 3 month period ending.

1.4 These terms and conditions (the “Terms”) apply to you if you have signed up to and been accepted to participate in the Offer. These Terms are supplemental to OVO’s Core Terms which cover the supply of energy to you and the Charge Anytime Monthly Plan terms, OVO Charge App terms and OVO Charge Anywhere terms which cover our Charge Anytime product.

1.5 The Promoter of this Offer is OVO Energy Limited, incorporated in England and Wales under company number 06890795 and whose registered office is at OVO Energy, 1 Rivergate, Temple Quay, Bristol BS1 6ED (“OVO”, “we”).

2. Eligibility

2.1 This Offer is only open to you if:

a) you are an existing Charge Anytime customer who has received information about the offer;

b) you meet the eligibility criteria for Monthly Plans outlined in the Charge Anytime terms;

c) you sign up to the offer during the Offer Period;

d) your electricity is supplied for domestic use only.  This Offer is not available with commercial or workplace electrical supply;

e) the property where you will charge your EV is located in the UK (excluding Northern Ireland); 

f) you remain on supply with OVO;

g) you continue to comply with the OVO Core Terms, Charge Anytime terms and OVO Charge app terms;

h) you charge your EV at home in accordance with the fair usage policy (see more below).

2.2 If you do not meet the eligibility criteria in paragraph 2.1 above, you will not be eligible for the offer, but your energy supply contract will be unaffected. See our Core Terms for your rights to cancel your energy supply contract should you wish to do so. Please note that termination fees may apply.

3. Fair usage policy

You agree to principally charge your EV at the address registered on your OVO Energy account. If OVO reasonably suspects you're not behaving within this policy, we reserve the right to remove the offer, having attempted to contact you first.

4. Data Sharing

4.2 Your legal rights in relation to your personal information and the way in which we process your personal data will be in line with our Privacy Policy which you can find at https://www.ovoenergy.com/privacy-policy.

5. Other 

5.1 If you want to switch to a different supplier or cancel Charge Anytime, you will no longer be eligible to claim the Offer and you may need to pay any exit fees associated with your plan. See our Core Terms for your rights to cancel your energy supply contract.

5.2 We reserve the right to remove or temporarily suspend the Offer if, in our reasonable opinion, we suspect any breach of these rules, the Charge Anytime terms or our Core Terms. 

5.3 If we deem in our discretion that a participant is ineligible for any reason, we reserve the right to cancel or recover any credit already awarded.

5.4 We reserve the right to amend these offer terms on reasonable notice. Any amendments will be published on OVO's website.

5.5 We reserve the right to withdraw or amend the Offer to new participants at any point.

5.6 In the event that for reasons beyond our reasonable control we are unable to award the offer, or we deem it appropriate to do so (in its reasonable discretion), we reserve the right to award an alternative of a similar nature and an equivalent value, or at our sole discretion, the cash value of the offer.

5.7 These Terms are subject to English Law and you submit to the exclusive jurisdiction of the courts of England unless you’re a resident of Scotland, in which case you may also bring proceedings in Scotland

Last Updated: 24 September