From what they are and how to apply, to everything else you need to know.
The Feed-in Tariffs (FiTs) scheme is a UK Government initiative designed to encourage people to install a range of small-scale renewable and low-carbon electricity generation technologies. It began back in 2010, giving 20 years of tax-free payments to all eligible customers.
It works by giving you a Feed-in Tariff (FiT) payment for the electricity you generate, as well as a payment for the electricity you do not use and sell or 'export' to the local electricity grid. You can also use the electricity you generate to power your own home, which should help to save money on your electricity bill.
The scheme covers England, Scotland and Wales, but not Northern Ireland.
First, you need to decide what type of renewable or low-carbon electricity generation technologies you want to install. The FiT covers solar photovoltaic (PV), wind, hydro, micro combined heat and power (CHP) and anaerobic digestion. You can find out more about each one on the Energy Saving Trust website.
Next, you’ll need to speak to a Microgeneration Certification Scheme (MCS) accredited installation company, who’ll be able to give you more detail and fit your choice of system for you.
You can find details of your local MCS accredited installers on the Microgeneration Certification Scheme (MCS) website.
It all depends what renewable technology you install. You’ll need to offset the upfront cost of installing your system against how much you'll earn from the different elements of the Feed-in Tariff – and the savings you'll make on your energy bills.
You can find out more about your potential savings and earnings on the Which? website.
We’re a FiT licensee at OVO, so we can help you apply for a FiT. Just choose the type of application you need:
However, if you want to switch your FiT too – it’s easy. Just switch your electricity account to us, then fill out this form: Download our FiT Switch Form
You can switch your electricity away from OVO at anytime – but still keep your FiT with us. Just contact your potential new supplier and start switching.
If you want to switch your FiT too, you’ll need to need to speak with your new supplier’s FiT team. They’ll contact us through Ofgem to let us know you’re leaving, and will ask you for a reading on the day of your switch. They’ll use this to open your new account with them and close your account with us. We’ll then make sure you get your final statement and payment in the upcoming payment month.
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When will my FiT payments begin?
We can only make payments using ‘actual’ readings, so it’s really important that you give us an opening reading on or after the date we receive your application – we’ll call you to ask for this.
We’ll then send you a reminder in the next reading month (March, June, September or December) to ask for an up-to-date reading. If you give us a reading, you’ll get your first payment up to 6 weeks after the end of that month (payments are usually made in August, November, February and May).
How do FiT payments work?
We’ll pay your FiT payment directly into a bank account of your choice. We can’t pay by cheque, into a building society or directly into your OVO account.
When will I get my FiT payment?
We calculate FiT payments once every quarter, based on readings in March, June, September and December. You must give us a generation meter reading before the end of each of these months to get paid for that quarter (if you don’t, you won’t get paid). You’ll then get your FiT payment and statement 6 weeks after the end of that month.
How do you calculate the FiT payment?
The first part of your FiT payment is based on the amount your system has generated, using the meter readings you gave us – and the tariff you were given when you first signed up. We calculate the second part of your payment in one of 2 ways, depending on your type of export:
Will my FiT payments go up with inflation?
Yes, your Feed-in Tariff payments are adjusted every year to allow for inflation, in line with the Retail Price Index (RPI). For a full list of tariff tables, visit Ofgem’s website.
How is the Feed-in Tariff scheme taxed?
Feed-in Tariff payments are tax free, so long as the electricity you generate is mainly for use in your own home.
If you’re VAT registered (so you have a business at your FIT address), we’ll pay VAT on your export payments. However, you must let us know this when you sign up, otherwise you won’t get them.
When do I need to give readings from my generation meter?
In March, June, September and December. We’ll send you an email reminder at the start of these months and 7 days before the end, with a link to an online form.
Our meter readers, Morrisons Data Services, will also come to take readings at least once every two years. This is an Ofgem requirement.
What happens if I forget to give a generation meter reading?
You won’t get a quarterly Feed-in Tariff payment in that period, but as long as you provide a reading for us next time, we’ll make sure you’re paid the full amount for what you’ve generated. So it’ll just be backdated the next time we pay.
How long will it take to switch my existing FiT account to OVO?
It will take 28 days, starting from the date when you apply to switch your Feed-in Tariff account to us. On your FiT switch date we’ll ask you to take a solar generation reading. This will count as your closing reading with your previous supplier and your opening reading with OVO.
Your previous supplier will continue paying you up to your FiT switch date, and we’ll pay you from then on.
If I switch my FiT account to OVO, will my rates change?
No, you’ll stay on exactly the same rates you’re currently getting for both generation and export.
What happens to my FiT payment if I move house? Does my FiT transfer to the new owner?
If you sell your house, solar panels are usually sold with it (you’ll need to fill in the Change of Ownership Form). This means the new owners of your home will inherit the FiT and get all future payments from the completion date of the sale. Don’t forget to give final generation meter readings when you leave.
If you want to take the solar panels to your new home, this installation would no longer be eligible for FiT payments, because it’s already been registered under the FiT scheme and couldn’t be registered again at the new address.
Can I make my system bigger and will it affect my payments?
You can increase the size of your system if you want, but only to generate extra energy for your home. Under the new Feed-in Tariff rules, any extensions to your system won’t be eligible for the FiT scheme. You can find more info in Section 3.77 of this Ofgem document.
If you do make any changes, you must let us know by email: firstname.lastname@example.org
What is a metered export tariff?
A metered export tariff pays you for every kilowatt-hour (kWh) of electricity you export to the National Grid.
If you have a metered export tariff, you'll need to give readings from both your generation and export meters when we ask for them.
What should I do if my electricity meter moves backwards?
We’ll need to change it for you. It can happen with some older meters, as they can’t handle the flow of electricity in both directions. So when the solar panels start exporting, the meter begins to clock backwards.
If your meter is clocking backwards, please call us on 0800 5999 440 and we’ll arrange for it to be changed. As your solar panels create the problem, we ask you to pay half the cost. That’s £30 including VAT.
Who should I contact if I’m having problems with my generating equipment?
You’ll need to speak to your installers. They’ll be able to help with all technical and faulty equipment questions. It’s really important that you let us know if they change your generation meter or any of your equipment, as this could affect your payments.
Who should I contact if I have more questions about my Feed-in Tariff?
Call us on 0800 408 6622. We’re here from 9am until 5pm, Monday to Friday. Outside these times, email email@example.com and we’ll get back to you within 48 hours.
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Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3-5% interest rewards, exit fees and saving claims.
1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount. All rates correct as of 20/3/2018, but may go up or down.
2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas). All rates correct as of 22/11/2017, but may go up or down.
3Pay Monthly Savings claims: Saving based on the estimated annual cost of Simpler tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 20/3/2018.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.
4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location.
We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.
33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.
OVO Interest Rewards: Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply: https://www.ovoenergy.com/terms
95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.
94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.
uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded 'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.
* EV - Everywhere, full terms and conditions: https://www.ovoenergy.com/ev-everywhere/terms
* OVO SolarStore (Beta), full terms and conditions: https://www.ovoenergy.com/ovo-solar-store/terms