How to pay my OVO Energy bill

Here’s everything you need to know about how to pay your energy bill at OVO.

The different ways to pay

Here are all the payment methods we accept at OVO. You can pick the one that’s right for you.

Pay by Direct Debit

Useful to know: it can cost less to pay by Direct Debit.

Paying this way also makes your payments automatic. It should help you avoid having to pay more in winter and less in summer. That’s because it spreads your costs out evenly – which can make it easier to budget.

Set up your Direct Debit online or over the phone.

Pay your bill online

You can make a card payment in your online account.

Pay in our app

Download our free app to make payments and more. Find it in the App Store and on Google Play.

Pay over the phone

If you would like to make a payment, you can call us on our automated payment line 0330 303 5063, which is open 24hrs a day 365 days a year. If you prefer to speak to someone, this line is manned between 9am - 5pm Monday - Friday. 

We accept all major credit and debit cards.

Pay by bank transfer

Pay this way from your OVO account or straight from your bank account.

Our bank details are: Account name: OVO Energy LTD Receipts Account number: 83683249 Sort Code: 20-00-00

Important: include your OVO account number and postcode in the payment reference. Then we know it’s for your energy account.

Pay in person

• Pay at your bank: you can take your OVO bill and your giro slip into your local bank branch and pay there.

• Pay at a Paypoint Store: you can take your bill to any Paypoint store and pay at the counter. This is helpful if you prefer to pay with cash, or you’ve got other bills to pay at the same time.

Pay by cheque

When sending us a cheque, make it out to: OVO Energy Ltd. Write your OVO account number and your address on the back.

Then post it to: OVO Energy Services, PO Box 7629, EDM House, Village Way, Bilston WV14 4DH

It may take time for the payment to appear on your energy account balance – depending on how you posted it.

Set up an affordable payment plan

This is one of the options available if you need it. Your payment plan will always be tailored to you and your situation, to make sure it’s affordable. It lets you spread the cost of your energy over time.

You can use our online payment support tool or speak to our team too.

Get financial support if you need it

At OVO, we can offer financial support to anyone who needs it. We can help if you’re struggling to pay your energy bills or if your situation has changed. Please get in touch with us and we can share the support that’s available.

Our team is here for you.