What happens next?
If you're on direct debit, we'll email you a link soon to get started with our payment support tool. If you've got any questions in the meantime, please read our FAQs below.
Remember: this is just one of the ways we can help. For more financial support, call us on 0800 069 9831. We’re open:
• Monday to Thursday 8am-8pm
• Friday 8am-6pm
• Saturday 9am-2pm