Support with your energy payments
Whether you're paying by Direct Debit or paying on the receipt of a bill, you can enter your details to get personalised help with your bills.
What happens next
We'll email you a link to get started. You'll get this within a minute.
If you're a Direct Debit customer, please don't cancel your Direct Debit. You'll need to have this in place to choose a new payment plan.
Need more help?
If you need more financial support in the meantime, please call us on 0800 069 9831
We're open:
Monday to Friday, 9am to 5pm