Meters and In-Home Displays (IHD)Meter readings

Understanding your gas meter screens

Just press and hold the red “A” button until it beeps to get to the next display. 

Here’s what the display symbols mean:

DisplayWhat it means
01How much of your last top-up is being used to pay off debt on your meter
02How much of your last top-up is being used to pay back any emergency credit you may have used
03How much of your last top-up is being used to pay for your gas supply
09 or 10Price you pay per unit of gas
17Your standing charge (per day)
21How low your credit needs to fall before you can access your emergency credit
22How much emergency credit you can access
24What percentage of credit will be used to pay back the money you owe

The amounts shown on 010203 will add up to the amount of 00.

Put your payment card into your meter to see the next displays:

DisplayWhat it means
25Minimum debt repayment the meter will take each week
26Maximum debt repayment the meter will take each week
27Total amount of debt that still needs to be paid back through your meter
32Your registered gas card number

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum

2cf886a5-db39-4d66-8a76-b888f8b674ad

Still need help?

If you have a gas leak, power cut , or Pay As You Go emergency, get emergency help.