Join us on our lowest rate with the Better Smart energy tariff – a special offer for new members who don't yet have a smart meter. See if you can save up to £158 a year on your energy bills1and cut carbon – with 100% renewable electricity2, and a tree planted in your name every year3.
Smart meters are energy-saving dream machines! By allowing you to track your energy use, smart meters encourage you to make small changes to waste less energy – cutting bills and carbon emissions. A win for the world and your wallet! Check them out here.
And yes, this plan is for new members who don’t have a smart meter yet. To stay on the Better Smart plan, you need to book a smart meter appointment within 3 months of your plan start date. All Better Smart members will get the latest generation smart meter (SMETS2).
To stay on our Better Smart plan for the full 1-year contract, you need to get your smart meter fitted by us within the first 3 months of joining. If this doesn’t happen, you’ll automatically join Simpler Energy (our variable rate plan) from the start of the 4th month. Don’t worry – there’ll be no exit fee. And you’ll be free to choose one of our other plans, or leave OVO. Although of course we hope you’ll stay!
If the smart meter isn’t fitted because of a technical issue outside of your control, or lack of availability on our part, you can stay on Better Smart for the rest of the contract.
Smart meters come with an optional (and free of charge) In-Home Display, which shows you how much energy you’re using – and what it’s costing. You can see how much you’ve used over the last hours, days, weeks or months.
Smart meters have been thoroughly tested for safety. They’ve passed all the UK and EU regulations that make sure a product is safe. All the same regulations that your phone, microwave, and TV will have had to pass too.
Smart meters are super secure. We use safety measures agreed with the government (like encryption) to make sure that any data your smart meter shares with us is always safe and private. We also follow strict rules set out by the industry regulator, OFGEM, and all your personal data is safeguarded by the Data Protection Act too.
Smart meters don't use the internet and have their own closed communications system. It's been designed with top cybersecurity experts, including the government's security and intelligence organisation, GCHQ. This means your data can't be seen by anyone but you and us.
If you have a next-generation SMETS2 meter, you'll be able to switch without an issue. All Better Smart members will get the latest generation smart meter (SMETS2).
If you have a first-generation SMETS1 meter you might find that your meter loses some of its whizzy smart benefits. This means you'll have to submit readings for a short while. But the good news is that thanks to a remote software update planned to finish by the end of 2021, all smart meters will soon work properly with all suppliers.
Our priority is the safety of you and our teams. All our engineers are specially trained to follow safety measures – they’ll call ahead before the visit and wear PPE. Read more about the precautions we’re taking here ovoenergy.com/coronavirus-update.
Important information 1Saving based on the estimated annual cost of OVO Better Smart Energy tariff for a non-economy-7, dual-fuel, medium user (2900 kWhs elec. and 12000 kWhs gas) paying monthly in advance by Direct Debit. Comparisons made against the Ofgem published tariff cap for a customer on a standard variable or default tariff that came into effect on 01/10/2020, applied to the same medium user consumption values. Savings are an estimate only and your actual costs will vary according to your region and usage. All rates correct as of 27/11/2020.
2The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.
3Each year, OVO plants 1 tree for every member in partnership with the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change.
4By providing 100% carbon neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your energy, OVO Beyond reduces your yearly carbon emissions from the energy used in your home to net zero. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN-led REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold Standard. See here for more information on how we restore nature and protect rainforests with our offsetting programmes. OVO plants 5 trees for every OVO Beyond member through our award-winning I Dig Trees programme with The Conservation Volunteers. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees.
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