Payments and statements

How do I activate my emergency credit?

Your IHD will prompt you when your balance reaches £2

Don’t worry if you missed your emergency credit prompt – you can still activate it when your balance is below £2.

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Payments and statements

The Cold Weather Payment: what it is and how much you can claim

Want to learn more about how the Cold Weather Payment works, who can benefit, and how to claim? Here’s everything you need to know.

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