OVO Energy come up trumps in the latest Which? Customer Satisfaction Survey
By Anna-Lucy Terry Tuesday 20 January 2015
The results are in! The annual Which? customer satisfaction survey of the energy market has been conducted and here's the results. We recognise that we need to do that little bit more to help you reduce your bills...but don't worry...we're working on it!
*source: Which? Best and Worst Energy Companies Revealed
Stephen Fitzpatrick, Founder and Managing Director of OVO Energy, commented:
“It’s fantastic to see the independent energy companies dominating the league table on consumer satisfaction and value for money, and smaller competitors such as OVO are head and shoulders above the Big Six.”
“We’re delighted that OVO has been rated 5 stars for our customer service, value for money and the accuracy and clarity of our bills. This is down to the success of our commitment to delivering a simple and transparent service that puts the customer first, and our dedication to fair pricing - with our fixed-price customers benefitting from some of the lowest prices out there.”
“But there are still millions in the UK who are paying over the odds for their energy. Four in five people will not change their energy provider, but it is time they rethink their relationship with their supplier. The Which? survey has shown the public that there are plenty of options out there, and consumers will be much better off for making the switch."