Heat Pump Plus.
Power your heat pump for just 15p per kWh
Heat Pump Plus could save you up to £229 a year on heating bills versus your standard variable tariff.1 And you can add it to any OVO plan – for free.
Pay less for your electricity with Heat Pump Plus
If you’re an eligible OVO customer, you can run your heat pump at 15p per kWh with Heat Pump Plus. So you'll pay one rate for the electricity your home uses, and a lower rate for the electricity your heat pump uses. Saving you up to £229 a year.1
Why choose OVO?
Making energy better
Millions choose OVO because we’re making energy better for you, your wallet, and the planet. With our expert teams on hand, we can help you save energy – and money.
Helping you save
We have a range of smart tech to help lower your energy bills. You can also unlock our super-low car smart charging rate with Charge Anytime. Plus, track your energy use and spot ways to save in the OVO app.
Making greener choices
Each year, OVO plants 1 million trees in the UK. And if you get our Greener Electricity upgrade for £8 a month, we’ll give £20 a year to support new independent renewable generators.
Check you’re eligible for Heat Pump Plus
Right now, we’re offering Heat Pump Plus to OVO customers who:
- Have a compatible heat pump, or bought their heat pump through our partner Heat Geek. Heat Pump Plus is currently compatible with connected Vaillant aroTHERM 3 or aroTHERM Plus heat pumps, from 2016 onwards. Connected Viessmann Vitocal 150-A or 151-A air source heat pumps are also compatible.
- Have a smart meter that sends half-hourly readings. If you don’t have one, you can have it installed through OVO at no extra cost.
- Not with OVO? Get a quote in just 2 minutes.
You can check if you’re eligible here. If not, you can still register your interest. We’ll be partnering with other heat pump manufacturers soon, and will let you know when you’re eligible.
Check you’re eligible for Heat Pump Plus
Right now, we’re offering Heat Pump Plus to OVO customers who:
- Have a compatible heat pump, or bought their heat pump through our partner Heat Geek. Heat Pump Plus is currently compatible with connected Vaillant aroTHERM 3 or aroTHERM Plus heat pumps, from 2016 onwards. Connected Viessmann Vitocal 150-A or 151-A air source heat pumps are also compatible.
- Have a smart meter that sends half-hourly readings. If you don’t have one, you can have it installed through OVO at no extra cost.
- Not with OVO? Get a quote in just 2 minutes.
You can check if you’re eligible here. If not, you can still register your interest. We’ll be partnering with other heat pump manufacturers soon, and will let you know when you’re eligible.
How to save up to £229 a year
With Heat Pump Plus, you'll pay the lower rate of 15p per kWh for the electricity your heat pump uses. And your standard electricity rate for the rest of your home.
First, we'll charge all of your electricity use at the rate in your energy plan. Then, once we know how much electricity was used by the heat pump, we'll credit back the difference the next month.
How to save up to £229 a year
With Heat Pump Plus, you'll pay the lower rate of 15p per kWh for the electricity your heat pump uses. And your standard electricity rate for the rest of your home.
First, we'll charge all of your electricity use at the rate in your energy plan. Then, once we know how much electricity was used by the heat pump, we'll credit back the difference the next month.
Don’t have a compatible heat pump?
Don’t worry. We'll soon be teaming up with other manufacturers and bringing Heat Pump Plus to even more customers. Click below to register your interest, and we’ll be in touch when you’re eligible.
Questions and answers
You need to:
- Be a current OVO customer.
- Have a compatible heat pump, or bought their heat pump through our partner Heat Geek. Heat Pump Plus is currently compatible with connected Vaillant aroTHERM 3 or aroTHERM Plus heat pumps, from 2016 onwards. Connected Viessmann Vitocal 150-A or 151-A air source heat pumps are also compatible.
- Have a smart meter that sends half-hourly readings to OVO.
Please note that the benefit is capped at 6,000 kWh a year. Check our T&Cs to see the eligibility criteria in full.
Heat Pump Plus is currently compatible with eligible Vaillant and Viessmann heat pumps.
If you have a Vaillant heat pump, it needs to be an aroTHERM 3 or aroTHERM Plus Vaillant heat pump, from 2016 onwards. You also need the myVAILLANT connect internet gateway installed on your heat pump. This lets the heat pump connect to the internet, so data can be sent back to Vaillant and OVO.
If you have a Viessmann heat pump, it needs to be a Vitocal 150-A or 151-A air source heat pump. Your heat pump also needs to be connected to the Viessmann ViCare app. This lets us make sure the heat pump is connected to the internet, so data can be sent back to Viessmann and OVO.
You can get Heat Pump Plus on any plan, as long as you’re an OVO customer.
We’re proud to offer great value for heat pump customers. But our products might change in line with the energy market – or as we learn more about what our customers need and how they’re using their heat pumps. Right now, there’s no planned end date for Heat Pump Plus. But we’ll let you know in advance if the rate or add-on changes, and we’ll tell you what your options are. You can find out more information in our T&Cs.
We apply credit for Heat Pump Plus to your account in the first 7 working days of each month. It’ll also appear on your monthly OVO bill under Heat Pump Plus Credit.
With Heat Pump Plus, all electricity you use will first be charged at the normal unit rate you pay on your OVO plan. At the end of the month, we work out how much energy you’ve used to power your heat pump. We’ll use this info to credit your energy account in the first 7 working days of the following month. This means your electricity rate to power your heat pump reflects the 15p per kWh rate for Heat Pump Plus.
For example:
- The Heat Pump Plus rate is 15p per kWh. And let’s say your standard electricity rate is 28p per kWh.
- We’ll credit you 13p (the difference between the Heat Pump Plus rate and your standard electricity rate) for each kWh you’ve used to power your heat pump.
- And that means, if you use 300kWh powering your heat pump, you’ll get £39 in credit back on your bill.
There are currently no restrictions on customers with Charge Anytime, OVO solar or battery SEG.
Yes, you can email us at [email protected]. We'd love to hear your thoughts.
Important to know
For full details about Heat Pump Plus, read through our terms and conditions.
1 Actual sum is £229.20. When you add Heat Pump Plus to your plan, your home energy rate will stay the same, but the energy consumed by your heat pump will be charged at an effective rate of 15p per kWh (thanks to payment of your Heat Pump Plus credit).The £229.20 saving is based on an air source heat pump with a UK average Seasonal Coefficient of Performance (or efficiency rating) of 2.8 and an annual consumption of 3,644 kWh with the Heat Pump Plus add-on compared to OVO's average SVT rate of 21.29p per kWh. Actual savings will vary depending on your heat pump usage, efficiency rating and the cost per kWh of your standard home energy tariff.
Heat Pump Plus is a new product, and we're currently trialling compatibility with new manufacturers. Availability is currently limited to the first 100 customers with eligible Viessmann heat pumps who sign up. This is so we can review this add-on, and make improvements. There is no limit on Vaillant heat pump customers. Please see terms and conditions for more information.