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Switching to a smart meter

You might be able to switch to a smart meter – just get in touch and we’ll check this for you. Here’s why that’s a good idea:

  • Top up anytime and anywhere with the OVO Energy Top-up app – or at shops (using a payment card or a barcode in the app).

  • You can add £5 to £200 credit, track all your top-ups, and store bank cards to make things quicker.

  • You’ll get a new smart meter installed for free.

  • Smart meters help you save energy. By allowing you to track your energy use, they encourage you to make small changes to use less energy – cutting bills and carbon emissions too.

  • You’ll get an In-Home Display to easily understand your smart meter.

Call the OVO Energy Team on 0330 175 9669 to get your smart meter installation booked in.

Our meter guides

If you want more information on your meter, we have a range of guides. Find out how to top-up, turn your meter back on afterwards, activate emergency credit and troubleshooting tips.

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum


Still need help?

If you have a gas leak, power cut , or Pay As You Go emergency, get emergency help.