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Pay As You GoPay As You Go support

How to get in contact about my OVO Pay As You Go account

  • The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen.

  • Or call us on 0330 175 9669

Opening hours

  • Monday to Friday: 8am to 8pm

  • Weekends: 9am to 5pm

Explore our meter guides

Need more help with your meter? Check out our easy-to-follow guides on topping up, reconnecting your meter, activating emergency credit, and troubleshooting common issues. 

Find out more

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum

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Still need help?

If you have a gas leak, power cut, or Pay As You Go emergency, get emergency help.

Useful links

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