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£25 bill credit offer for new member terms and conditions


Last updated: 12 October 2020

What’s the offer?

We’ll give you £25 credit when you join us directly via and choose a fixed plan. We’ll apply credit to your new energy account once it’s all set up.

How long does the offer run for?

This offer is only available until midnight on 31st December 2020.

Is it open to everyone?

This offer is only open to you if:

  1. You’re a new OVO Energy member who’s signed up via
  2. You’ve joined us on a fixed term plan

 Sadly, you can’t take advantage of this offer if:

  • You don’t join OVO Energy during the offer period
  • You don’t agree to our terms and conditions and privacy policy 
  • You don’t follow our core terms and conditions or these offer terms and conditions
  • You sign up through another website (like a comparison site) or through our Refer a Friend programme 

When’s the credit applied?

We’ll apply credit to your OVO Energy account within 30 days of us starting to supply your energy.

Can I withdraw the credit to my bank account?

No. Credit can’t be moved from your energy balance to your bank account.

Anything else I should know?

The credit is non-exchangeable and non-transferable. There’s no cash or other alternative. This offer may not be combined with any other promotional offer.

We reserve the right to remove or temporarily suspend the offer if, in our reasonable opinion, we suspect any breach of these rules.

If you leave OVO Energy within 3 months of your supply start date, the £25 credit will be cancelled and we reserve the right to reclaim this as a debt (including reclaiming via your final bill).

If we believe that you’re not eligible for this offer  for any reason, we reserve the right to cancel or recover any credit already awarded.

We reserve the right to amend these Terms and Conditions on reasonable notice. 

These terms are governed by the laws of England and Wales if your home is in England or Wales, and in Scotland if your homeis in Scotland. If there’s any dispute between us, it’ll be dealt with by the courts of England and Wales if your home is in England or Wales – and by the courts of Scotland if your home is in Scotland.
Promoter: OVO Energy Limited, incorporated in England and Wales under company number 06890795 and whose registered office is at OVO Energy, 1 Rivergate, Temple Quay, Bristol BS1 6ED.

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