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33% renewables: doubling down on the future of energy

By Justin DeKoszmovszky Tuesday 03 March 2015

Since our Fuel Mix Challenge post on 6 January we have not been idle! Today we announced that, as of 1 April 2015, we are more than doubling the share of renewable electricity* in our core tariffs. The move from 15% to 33% green means we’re now supplying almost twice the national average as standard**. And customers who want to go totally green can still choose the 100% renewable electricity tariff we’ve offered since OVO first started. 

So how does doubling the renewable electricity on our core tariffs fit with OVO’s overall sustainability journey? Well, as an organisation we are committed to sustainability as an innovation opportunity, a business challenge, and an ethical responsibility. We believe it’s our job to lead by example, so whilst we won’t ever compromise on customer service or competitive prices, we’re also committed to doing what’s right for our customers in the future. That means, over time, increasing the share of renewables in our fuel mix and decreasing the carbon intensity of the power we supply. Check out our Fuel Mix Challenge post for more on how we’re trying to lower our emissions even further.

But is OVO actually a ‘green energy supplier’ then? Some smaller, “deep green” niche suppliers are offering more (or exclusively) renewable power, but usually at a significantly higher cost to the customer. Some larger suppliers, who are heavily invested in non-coal generation (like nuclear or gas), may have lower carbon intensity. But none are offering as much renewable power**, and none – we think – have our unique balance of price, service and sustainability. We call our approach ‘mainstream green’ and we think it means doing what’s right for our customers today, and tomorrow. 

Key stats

  • Going to to 33% renewable will bring OVO’s carbon intensity well below the national average of 420 g CO2/kWh***
  • By the end of 2015, we estimate the proportion of renewable power in our mix will be up 72% on the previous three years***
  • We estimate that our coal share will have decreased 28% over the same period
  • All while the size of our customer base has grown by more than four times! 

We regularly update the sustainability information on our website as well to make our approach and position on our fuel mix and Renewable Energy as transparent as possible. Take a look and let us know what you think.
* Renewable power is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas. OVO does not yet offer ‘additionality’ with this tariff.
** Based on the 2013-2014 Ofgem Fuel Mix figures, the UK average for 2013-2014 was 16.7%. 
***Based on the 2013-2014 Ofgem Fuel Mix figures and projected assuming the residual mix, (the fuel mix generating the energy available on the wholesale market once the vertically integrated suppliers have used their share of the power they generate) stays constant.

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.

 

1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 06/06/2017, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 06/06/2017, but may go up or down.

3Pay Monthly Savings are based on the average estimated annual costs for new PAYM OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 03/11/2016 and 06/06/2017. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

3% interest: Calculated at 3% per year for customers paying by advance direct debit.  The OVO Interest Reward is paid monthly based on   number of days in credit and the amount left in your account after you’ve paid your bill,  and the credit balance on which you can earn the OVO Interest Reward is capped. Terms apply: http://www.ovoenergy.com/terms/

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

Britain's top rated energy provider: Britain's top rated energy provider in the Which? 2015 satisfaction survey. Survey conducted in October 2015. Awarded in January 2016.

uSwitch's Energy Supplier of the Year: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

Which?: Achieved the highest score of 78% in the Which? Satisfaction Survey conducted in September and October 2016.

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