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EV Everywhere Terms and Conditions

 

1.   EV Everywhere bundle - Plan conditions

1.1   The EV Everywhere bundle provided by OVO Energy comprising of OVO Energy’s 2 Year Fixed energy plan, OVO Energy’s Green Energy and POLAR plus membership.

1.2   The EV Everywhere bundle is available only to customers who own an electric vehicle or a PHEV (plug in hybrid electric vehicle). We reserve the right to ask for proof of ownership.   

1.3   By agreeing to the EV Everywhere bundle, you are committing to the following:

1.4   Green Energy and POLAR plus membership as outlined above are your Additional Benefits which you may lose if you switch to a different supplier or switch OVO Energy plan, if you move property or if you cannot prove that you own an electric vehicle or PHEV. See below for further details.

1.5   OVO Energy reserves the right at any time to change these EV Everywhere bundle T&Cs, or withdraw the EV Everywhere bundle or components of it.

 

2.   End of EV Everywhere bundle - 2 Year Fixed Energy

2.1   At the end of your 2 Year Fixed energy plan you will have the choice, if available, to renew or sign up to a new OVO Energy electric vehicle bundle, or choose from the range of our other energy plans. 

2.2   If you do not renew or sign up to a new plan you will be placed onto our cheapest standard variable plan (currently Simpler Energy) in accordance with OVO Energy’s T&Cs here: https://www.ovoenergy.com/terms, so we can ensure you are still supplied with energy to your home. 

2.3   When placed onto our cheapest standard variable plan, Green Energy will become chargeable. You can opt out of Green Energy at any time. Please see OVO Green Energy T&Cs 16.1-16.4 here: https://www.ovoenergy.com/terms.

 

3.   End of EV Everywhere bundle - Polar plus membership

3.1   Once your 2 Year Fixed energy plan finishes, or once your two years’ free POLAR plus membership finishes, your POLAR plus membership will no longer be free and fees will apply in accordance with the POLAR plus T&Cs here: https://polar-network.com/ovo/terms.

 

4.   Switching away from OVO

4.1   If you want to switch to a different supplier or switch to a different OVO Energy plan before your 2 Year Fixed energy plan ends, termination fees may apply (see OVO Energy’s T&Cs here: https://www.ovoenergy.com/terms) and you will lose your Additional Benefits.

 

5.   Moving out of your property

5.1   If you move out of the property signed up to your 2 Year Fixed energy plan, your plan will be cancelled without incurring a termination fee, however you will lose your Additional Benefits. If the EV Everywhere bundle is available to join in your new property, you will have the opportunity to rejoin in your new property.

 

6.   Electric vehicle ownership validation

6.1   We reserve the right at any time to validate that you are an electric vehicle owner. This may include sending us a V5C registration document or any other form of validation that we reasonably request. We reserve the right to remove your Additional Benefits if you fail to pass the required validation. 

 

7.   Add-ons shown on statement

7.1   Green Energy and POLAR plus membership will be shown on your monthly statement as zero cost as “Green Energy” and “POLAR plus”.