Back to the Help Centre

Browse by category

grey-electricity
Emergencies
grey-card-payment
Bills and payments
grey-customer
OVO account
white-card-and-key
Pay As You Go
Payments and topping up
Managing debt
Moving home, joining or leaving
Help with my meter
Pay As You Go support
grey-electricity
Meters and In-Home Displays (IHD)
grey-renew
Moving home and switching supplier
grey-pound
Extra financial support
grey-smart-charger
Electric vehicles
grey-radiator
Electric heating
grey-bulb
Energy advice
grey-energy-document
Solar help
grey-reward
Beyond

Pay As You Go support

What are the benefits of switching to a Pay As You Go smart meter?
How do I get in touch about my Pay As You Go energy account?

Pay As You Go

Payments and topping up
Managing debt
Moving home, joining or leaving
Help with my meter
Pay As You Go support
What are the benefits of switching to a Pay As You Go smart meter?
How do I get in touch about my Pay As You Go energy account?

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum

Still need help?

If you have a gas leak, power cut, or Pay As You Go emergency, get emergency help.

Useful links

Read our energy guides

Make a complaint

Report a security concern