Pay As You GoPay As You Go support

How to get in contact about my OVO Pay As You Go account

  • The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen.

  • Or call us on 0330 175 9669

Opening hours

  • Monday to Friday: 8am to 8pm

  • Weekends: 9am to 5pm

If you’re with Boost

Our meter guides

If you want more information on your meter, we have a range of guides. Find out how to top-up, turn your meter back on afterwards, activate emergency credit and troubleshooting tips.

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum

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Still need help?

If you have a gas leak, power cut , or Pay As You Go emergency, get emergency help.