We calculate the Interest Reward monthly on the qualifying credit held on your energy account balance between Direct Debit payments. We apply it to your account balance just before we get your Direct Debit each month. On the Billing screen, we show you the amount of Interest Reward you've accrued during the current billing period.
Oh, and don't worry. Although we give you interest when you're in credit, we'll never charge you interest when you're in debt.
It’s the day you first came on supply with OVO. If you’re dual fuel and we started supplying them on different days, it’ll be based on the date we started supplying the first fuel.
If you want to check what date your OVO anniversary is, find a copy of your welcome email (or letter if you prefer postal communications) and look for your supply start date - this date will be your OVO anniversary for the next year (and years after).
If you’re in credit when we generate your statement, we’ll work out your OVO Interest Reward based on the credit balance brought forward from that statement. You’ll see it on your next statement, so if you were in debt with us the previous month or on a different level of interest, this may be why you’re not seeing any OVO Interest Reward or a lower amount than expected. Keep an eye out on your next statement.
Yes - but in a good way! You’ll keep benefitting from our OVO 3% Interest Reward each month until you come up to your first OVO anniversary (we’ll let you know when this is). After that, we’ll automatically increase your interest to 4%, and then 5% in year 3. We’ll email you to let you know when we do.
You’ll be able to see how much reward you get by logging into
My OVO and viewing your most recent statement. On the ‘Your statement at a glance’ page, there will be a breakdown of various transactions relating to your account and the OVO Interest Reward will be included there.
Yes you can - you won’t lose your OVO Interest Reward level. You’ll continue to increase up to 5% as long as you stay with us. Your OVO Anniversary is based on when you joined us, not when you joined a specific tariff, so go for it!
It’s because your OVO Anniversary is based on when you joined us, not when you joined a specific tariff, so if you’ve changed tariffs with us over time, then you may have increased at different points to your tariff contract lengths.
Yes you do, as long as you stay with us you’ll keep your OVO Interest Reward.
*3% OVO Interest Reward (rising to 5% in year 3) is available only to customers paying in advance by Direct Debit, and is payable on balances up to the maximum credit balance for the Interest Reward specified in ourEnergy Charges list (currently £1,000). Terms and conditions apply.
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