Meters come in all shapes and sizes - and each one is read differently. Here's the lowdown on all of them...
Just scribble down the numbers from left to right, including any zeros (ignore numbers in red and any after the decimal point).
‘Low’ or off-peak readings usually count how much electricity you use at night – the actual 7 or 10 hours that are clocked as off-peak will depend on your meter set-up.
For example, the most common Economy 7 meter records electricity used between midnight and 7am as off-peak. At 7am, the meter will switch to recording electricity as ‘normal’/peak. At 12 midnight the meter will switch back to recording on the off-peak reading. And so on …
So if you take a low/off-peak reading at 7am and again at 7pm, it shouldn’t have changed. That’s because all the electricity you’ve used during this period will have been clocked onto your day or ‘normal’ reading.
Whatever time you take a reading, both figures are up to date, even though one of them won’t have changed for a while. Just write down both sets of numbers from left to right, including any zeros- making sure you keep a note of which reading’s which. Don’t worry about providing any decimal places or orange/red numbers – we don’t need those.
If you’re not sure what time your off-peak hours start and finish, you’ll need to check with your electricity provider. You can also check whether the meter clock changes from GMT to BST, or whether it stays the same all year.
Just write down all the numbers you see (don't worry about jotting down the decimal points as we won't need them).
Here's the last, slightly trickier one...
Start with the highest-numbered dial first (in this example it'll be 10,000). Then jot down the numbers you see from left to right, including any zeros (ignore any red dials).
So this one reads:
10,000 - 5
1,000 - 6
100 - 2
10 - 0
1 - 6
To write down the number that the pointer's just passed (this isn't always the nearest number to the pointer). If the pointer is between 5 and 6, you should write down 5 - even if it's closer to 6.
And if the pointer is sat over the 5 and the next dial (to the right) is between 9 and 0, you should write down 4 for the dial to the left.
Once you've got your meter readings you can submit them in My OVO.
If you're still stuck, please give us a call on 0800 5999 440.