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How do I renew in My OVO?

Our step-by-step guide will show you how quick and easy it is to renew your energy plan in My OVO.

Even if you’re not confident using a computer, you’ll have no trouble picking a new plan online and signing up for another year in My OVO.
Once you’ve renewed, you’ll get a 14-day ‘cooling off’ period


Step-by-step guide to renewing in My OVO

Step 1: Go to My OVO

Log into My OVO at:

You can also log in from the OVO homepage – take a look in the top right corner for the button that says ‘My OVO’.

Step 2: Get started

When it’s time to renew, a box will pop up as soon as you log in. It’s there to guide you through the renewal process. It’ll briefly tell you about your options for the year ahead.

Click ‘See my rates’ to see your ready-made quote.

If the box doesn’t appear, go to your dashboard and click ‘See my rates’ or you can renew via the ‘My Profile’ page.

Step 3: Your estimated quote

We’ll show you our two fixed-price plans (Better Energy and Greener Energy) and the estimated monthly cost for each.

At the bottom of the page, you can compare our quote to what you’re paying now.

Next, click ‘Full details’ on Better Energy or Greener Energy to find out more.

Step 4: Pick a plan

Have a good read of the plan details, and click between ‘Full customer service’ and ‘Online self service’ to see which suits you best.

  • Full customer service – manage your account online, and get phone and email support from our Bristol-based team
  • Online self service – manage your account online and save £60 a year

If you want to go back to the other fixed-rate plan, click the green arrow.

When you’re happy with the plan you’ve chosen, click ‘Next’.


Step 5: Check the details

This is the last step. Just check that you’re happy with the plan you’ve chosen and click ‘Renew now’.

Step 6: All done

That’s it – you’ll be signed up for another year.

We’ll send you a confirmation email, and your new plan will start the moment your current one ends. 

Ready to switch?

Simply enter your postcode and see how much you can save