Even if you’re not confident using a computer, you’ll have no trouble picking a new plan online and signing up for another year in My OVO.
Once you’ve renewed, you’ll get a 14-day ‘cooling off’ period.
Step 1: Go to My OVO
Log into My OVO at: https://my.ovoenergy.com/login
You can also log in from the OVO homepage – take a look in the top right corner for the button that says ‘My OVO’.
Step 2: Get started
When it’s time to renew, a box will pop up as soon as you log in. It’s there to guide you through the renewal process. It’ll briefly tell you about your options for the year ahead.
Click ‘See my rates’ to see your ready-made quote.
If the box doesn’t appear, go to your dashboard and click ‘See my rates’ on the bottom right hand corner – or go to ‘My Profile’ and scroll down to ‘My plan’.
Step 3: Your estimated quote
We’ll show you our two fixed rate plans (Better Energy and Greener Energy) and our variable rate plan (Simpler Energy), plus the estimated monthly cost for each. Click ‘View tariff details’ to get the full lowdown.
At the bottom of the page, you can add or remove the online discount:
When you’re happy with your plan and level of service, click ‘Select’.
Step 4: Check the details
The details of your plan will show on this page, so have one last read and click ‘Renew now’ if you’re happy.
We’ll send you a confirmation email, and your new plan will start the moment your current one ends.
Step 5: Donate to OVO Foundation
On this page you can donate as little as 25p a month – or as much as you like – to OVO Foundation through your monthly statements. We’ll match every donation, penny for penny, pound for pound. So £2 will become £4, £5 will become £10 and so on.
If you’re keen to support OVO Foundation’s inspiring work with young people, please choose your amount and click ‘Donate £X per month’. We’d love it if you did!